Symbiant Customers

Client Testimonials

What our clients say

Del Monte Philippines, Inc.

A tool that has simplified our audit reporting requirements given the risk and audit management module plus an action tracking feature that is user friendly. The application is simple and easy to use especially when you get to understand the nature and function of each fields. Support is exceptional. Our queries were answered immediately and with detailed references.

Simply Business

A welcome change from spreadsheets - Symbiant holds all of our risk registers, assessments and controls library together in one place with the ability to link risks and incidents. The tracker and email notification is really useful to help risk owners monitor and manage their risks by self serving. Creating our own custom reports and dashboards eases the process of gathering important MI. A really useful software.

One Acre Fund

The lack of a single source of truth system for audit follow-up was frustrating our team and our internal clients. Symbiant provided a simple inexpensive solution to our problems. Further when we contacted the Symbiant team about improvements they were very receptive and made some of our suggested improvements happen very quickly. The simplicity and value for money of Symbiant is excellent and perfect for an organisation of our size and maturity.

Rooftop Housing Group

Symbiant is so much more than a repository, it is truly enabling us to integrate our business planning and risk management processes by using the key risk indicators to highlight changes in risk velocity.

Hamid Ali Raja - GWC

I selected Symbiant over multiple industry solutions as it offered a very fast implementation in a most cost effective way. I understood the software in no time by seeing the helpful videos available on the site, started with the small pack and later upgraded it. I feel EXTREMELY satisfied as the product keeps updating itself and bring new changes as per new requirements from customers. I HIGHLY RECOMMEND Symbiant.

HH Global

The software is very good, and is brilliant value for money compared with other solutions on the market. The only reason that this is 4 stars, and not 5, is that for the initial setup, and then subsequent enhancements and changes, there are a lot of areas that need to be investigated via the help pages, this relies on the administrator having time to read through this information, and in some instances an analytical approach to solve some issues that can come up. The support when you have problems is excellent, however, I think an option (even a paid option) for some professional consultancy when setting this solution up in the context of your own organisation would greatly help. Still excellent software and a great organisation. Thank you, Phil.

Carter Jonas

We considered a number of other risk management tools and finally selected Symbiant because of its flexibility and scope. Risk management was primary requirement but audit tracking very helpful. The monthly contract arrangement and the competitive pricing are an added bonus. Excellent support and guidance from Symbiant to date. Not yet using the system to its full potential but so far very happy.

Cardiff Metropolitan University

Having previously managed all our Corporate risks via spreadsheets we are currently migrating our risk registers onto the Symbiant Risk Management System.The capabilities of the software are allowing us to considerably enhance the level of risk maturity across the University. It is allowing us to transform the management of our organisational risks to the extent that our Risk Management Policy is now being reviewed to ensure it takes into account the potential of the new software. As a Higher Education Institute our risks are, on-the-whole, assessed and evaluated on a qualitative rather than quantitative basis – Symbiant is able to accommodate this and allows us to clearly link risks to our non-financial, academic objectives.Symbiant is also proving highly customisable to our needs with staff finding the user interface intuitive and familiar. This has considerably reduced the training and support burden as we roll it out. The extremely comprehensive reporting suite allows our schools and business units far more freedom and scope to identify and record their local risks since the large amounts of data generated can be easily and almost instantly reported upon in many ways including heat maps and colour coding. This is enabling our risk management to become far more comprehensive. Updates and improvements to the software are regular and reliable with Symbiant having introduced some minor requested enhancements within just a few days.


We use Symbiant Risk Suite to help us identify, assess and treat risks for a wide variety of business initiatives including change management, acquisitions, new product development and customer projects. Risk Suite provides us with a way to automate our risk management process, we operate globally and it is difficult to arrange meetings to suit several time zones, Risk Suite’s on-line, highly collaborative software overcomes this issue and allows us to get input from a wide range of stake holders in a very rapid and simple way. Having such wide participation in our risk workshops, in a cost effective and efficient way, has allowed us to execute our projects more successfully

Partnership Assurance

Symbiant Tracker has allowed us to record progress against recommendations and produce status reports in an extremely efficient and effective manner. Implementing and configuring the system was straight forward and positive feedback has been received from business users who have found the system to be extremely easy and intuitive to use when updating status for their recommendations. As testament to the effectiveness of the system it is also being used by other departments in the company to track actions, including Compliance for any actions arising from their compliance monitoring programme. Whilst the benefits will apply irrespective of the size of the audit team, for a small internal audit department selection of a recommendations tracking system that required minimal resource to set up, maintain and produce reports was essential and choosing Symbiant Tracker has proved to be a sound decision

Secure Trust Bank

A very smooth implementation we are more than satisfied with Symbiant.

Orbit Housing Group Limited

Symbiant came highly recommended to us and it is a product which is easy to set up and implement. Once set up it works on its own with minimal maintenance and provides up to date reports on the status of recommendations. Reporting to management and the Audit Committee is much easier and enhanced due to the facilities available in Symbiant.

Brakes Ltd

We selected Symbiant to ease the administration of tracking issues and recommendations. What particularly appealed was the ability to use it across the company intranet to raise visibility and access. End users introduced to the emailed recommendations functions have found it a positive system to use and respond to.

Concern Worldwide

From the free trial period to the final implementation Symbiant were excellent and exceeded our expectations, we are extremely satisfied.

Nature's Way

We have been using Symbiants' risk software for 10 years now and have been impressed with the high level of service and the outstanding features of the software. You would struggle to find better so don't be put off by their incredibly low pricing.

Arrow Global

Symbiant have made life much easier for us, the workflow-based software is a massive leap away from spreadsheet-based action tracking and really helps drive action ownership and completion.

The Innovation Group Ltd

Having implemented Symbiant into our global business a year ago it has provided the complete solution we required to manage our risk and internal audit functions. It’s a powerful tool, very user friendly and supported by a great team. It’s a product I would certainly recommend!

The Derbyshire Building Society

When we were looking for a new action tracking solution to replace our excel based system we looked at all the key providers. Symbiant proved to be the instant leader for features, ease of use, reporting and value for money. It is an excellent and well thought out solution. A refreshing change in this day and age.

The Institute of Chartered Accountants in England and Wales

We are very impressed with Symbiant. Its simplicity and ease of use aligned with its flexibility and extensive reporting capabilities make it a very useful tool.


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