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"We are very impressed with Symbiant Tracker. Its simplicity and ease of use aligned with its flexibility and extensive reporting capabilities make it a very useful tool for any internal audit department."
The Institute of Chartered Accountants in England and Wales
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What Is Symbiant Tracker?
Symbiant Tracker is a unique, simple to use yet very powerful Internal Audit / Risk issue, recommendation, controls or action tracking solution.
In simple terms Tracker is a web based issue action tracking solution. It allows you to give ownership of actions and track through to completion. Automated email notify and remind users of tasks and events. What is more, when you have to report to the Audit Committee, you can produce up-to-date reports in moments.
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"When we were looking for a new action tracking solution to replace our excel based system we looked at all the key providers. Symbiant Tracker proved to be the instant leader for features, ease of use, reporting and value for money. It is an excellent and well thought out solution. A refreshing change in this day and age"
The Derbyshire Building Society
Initially designed with KPMG's Internal Audit & Risk Team and then improved upon by client feedback it is now the Worlds leading Tracking Solution and allows you to effectively manage the implementation of tasks by:
- Assigning the issues to the individuals (auditees) or managers who will carry out the work
- Letting auditees know of new recommendations assigned to them and alerting them when an existing recommendation is due/overdue or updated
- Allowing auditees to update their progress on-line which saves your time and keeps the issue progress up to date in real time
- Keeps a full history of dialogue between auditees, managers and admin relating to each issue and allows all relevant parties to ask questions or make further input
- Attach supporting documentation to aid auditees or from auditees/managers to show work has been done
- Tracking issues/recommendations separately instead of having to track at the report level although you can produce a progress report at the audit report level
- Run reports on whole range of combinations including against respondents so you can see where the sticking points are in the organisation
- Fully customisable so you can change wording/layout/menus even convert to another language
- Full audit on changes and complies with FSA requirements
- Reduces administration costs by up to 1000% and enables you to be 100% efficient in implementing new controls, actions or recommendations.
"We selected Tracker to ease the administration of tracking issues and recommendations. What particularly appealed was the ability to use it across the company intranet to raise visibility and access. End users introduced to the emailed recommendations functions have found it a positive system to use and respond to."
Malcolm Zack, Head of Internal Audit, Brakes Ltd
Tracker can be installed on the Internet so it can be accessed from anywhere in the world or on your companies intranet so only your internal users can access it. Whichever, the user will need a username and password to access the system and that will also determine the level of access the user has.
We have designed Tracker so it is totally customisable. You can change the layout, wording, colours and internal dropdowns and also the privileges individual users can have within the system. This allows you to make Tracker bespoke to your own individual requirements.
You will also find the powerful reporting features very useful for viewing global or specific areas, issues, divisions or individuals.
"Symbiant Tracker came highly recommended to us and it is a product which is easy to set up and implement. Once set up it works on its own with minimal maintenance and provides up to date reports on the status of recommendations. Reporting to management and the Audit Committee is much easier and enhanced due to the facilities available in Tracker."
Orbit Housing Group Limited
Originally designed for Internal Audit other companies have adopted Tracker to track customer complaints, product testing and resolving internal management issues.
"Symbiant Tracker has allowed us to record progress against recommendations and produce status reports in an extremely efficient and effective manner. Implementing and configuring the system was straight forward and positive feedback has been received from business users who have found the system to be extremely easy and intuitive to use when updating status for their recommendations. As testament to the effectiveness of the system it is also being used by other departments in the company to track actions, including Compliance for any actions arising from their compliance monitoring programme.
Whilst the benefits will apply irrespective of the size of the audit team, for a small internal audit department selection of a recommendations tracking system that required minimal resource to set up, maintain and produce reports was essential and choosing Symbiant Tracker has proved to be a sound decision."
Whilst the benefits will apply irrespective of the size of the audit team, for a small internal audit department selection of a recommendations tracking system that required minimal resource to set up, maintain and produce reports was essential and choosing Symbiant Tracker has proved to be a sound decision."
Nigel Holt, Head of Internal Audit, Partnership Assurance
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