FAQs

UK Based Data Centre

Whilst we can host our solution on any continent, by Default we use UK data centres “1 and 1” and “Amazon Web Services”. These are 2 of Europe’s leading providers of cloud based systems and fully compliant to all relevant security and Data protection protocols and ISO 9001, ISO 27001 certification.
So What ?
What this means for you is all the IT issues are taken care of and managed by us. We install and maintain the software and ensure your data is protected. All you and your users have to do is open your browser, login and use the software. No Headache, No IT issues, Mo Mess and No fuss.

Can we host the software on our own servers?

Yes you can install and host our software on your own servers. It will run on both Windows and Unix platforms and will work with many databases including SQLserver, MySQL, Oracle and PostgreSQL. If you choose this option you will need to buy an annual license.

Can we cancel or upgrade at anytime?

Yes you can cancel at anytime. When you cancel no further payments will be taken and your service will stop after the 30 day notice period. You can also add users or further modules as and when required.

What is SaaS?

SaaS stands for Software as a Service, which effectively means we provide our software ready for you to use. It is installed on our Cloud (group of servers) where we manage it for you. Which means all the IT issues are taken care of by us. You access the software using a web browser over the internet. It is basically the same as accessing your online email accounts or social networking site.

How secure is our data?

Our servers are maintained and managed 24/7 in a fully secure UK based 27001 certified data center. There are 192 cores with over 1TB of physical memory. Client data is encrypted and backed up off site so in the very unlikely event of a total loss disaster we can restore client sites within a few hours.

What is a seat, how does the licensing work?

A seat is an active place on the license, a user who is active can login. We charge based on the number of active users on a module we do not restrict the number of concurrent logins, all active users can login at the same time. Users can be made active or inactive as required.

Can you host in our Country

By Default our hosting is UK based, however AWS (Amazon Web Services) have data centres throughout the world, so yes we can host on all continents.

Our Customers

Trusted by names you know, from Charities to Banks, Government to PLC

International Labour OrganisationSimply Business InsuranceBank of EnglandTradewiseMondrianSercoMazarsLutheran world reliefBarratt Developments plcDounreayGrafton Group plcHelena HomesModern TerminalsDepartment of revenue Washington stateGlasgow City CouncilGolden Gates Housing TrustFruit of the loomEnterprise plcCardiff Metropolitan UniversityBlue AppleScottish legal aid boardArrow GlobalAccionSage BankRICSInnovation groupIBMDexiaUnisourceFujitsuICAEWYBSKPMGBDOgocompareaccaSkiptonBrakesEmersonHrrodsLloydRothschildBTManchesterHiltonvicNBWCGNUAlbertaAvisScottishlabNHSCLEDSHMPubWorksSaveChildrensercoConcernPartnershipBeaufortMaitlandAAlogo2UBMBUPAEmersonAlliedMatthewcScapaOrbitRadianMorganDTZRedrowOneSavingsecuretrustbankAldermorerabobankderbySocieteGeneraleAlRajhiBankEABicaoUNBFHLBIPSSaccessHollybankirsFlightclowelbankCfBTWiganDundeeEnfieldICHGWolverhamptonPOABPDellGWCMTNUBToyotaWolseleyAssociated British Foods plc

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