Complaint Management Software

Compliance Monitoring Software for Tracking Actions, Issues and Regulatory Requirements

Simplify compliance monitoring, track issues and remedial actions, and maintain full visibility over regulatory requirements with structured workflows, clear ownership, and audit-ready oversight across your organisation

Ideal for firms who are authorised by the Financial Conduct Authority (FCA), or any businesses that need to comply with government regulations.

SHE Incident Reporting Software for Smarter Health, Safety, and Environmental Risk Management

Press the play button (▷) to watch Symbiant Compliance Management Software Overview Video

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REGULATORY COMPLIANCE

Bring Structure and Visibility to Compliance Monitoring

Symbiant’s Compliance Monitoring Software centralises compliance tracking into one platform, enabling teams to assign ownership, manage findings, and monitor actions in real time. With configurable layouts, automated notifications, and structured workflows, organisations can ensure compliance requirements are met consistently and efficiently.

Whether you are FCA-regulated or operating in a highly regulated environment, Symbiant provides a practical, flexible solution for managing compliance monitoring at scale.

The Symbiant Compliance Monitoring Software is a user-friendly, intuitive platform designed to help you track, escalate, and resolve actions from compliance or regulatory audits—seamlessly integrated into your existing workflow.

Fully Customisable

Automated email reminders and real-time updates keep everyone informed, removing the need for manual chasing and reducing compliance workload across the board.

Stay Notified & Reduce Manual Effort

Symbiant AI connects the dots for you, turning scattered data into actionable insight. Automate the tedious, uncover hidden risks, and stay effortlessly aligned with evolving regulations.

AI Supercharged Efficiency

Streamline Your Entire Audit Lifecycle

Improve Compliance Monitoring with Structured Tracking and Clear Ownership

Stay in control of your compliance actions with smart tracking, automatic escalation, and full visibility from start to finish. Monitor actions that relate to regulatory requirements – AI support available if you need it. Ideal for firms authorised by the Financial Conduct Authority (FCA) or businesses that need to comply with government regulations.

Track every compliance issue, action, and update in one centralised platform. Gain real-time visibility across teams, ensuring nothing is missed and progress is always clear.

Full Visibility Over Compliance Activities

Assign responsibility for every compliance finding and remedial action. Automated notifications ensure owners stay informed and accountable at every stage.

Clear Ownership and Accountability

Create, assign, and monitor remedial actions with defined owners and deadlines. Ensure every issue is followed through and resolved efficiently.

Track Remedial Actions from Start to Completion

Replace fragmented spreadsheets with a standardised approach to compliance monitoring. Maintain consistency across departments and workflows.

Structured and Consistent Compliance Processes

Maintain a complete, secure audit trail of all actions, updates, and decisions. Be fully prepared for internal reviews and regulatory inspections at any time.

Audit-Ready, Tamperproof Records

Reduce manual follow-ups with automated alerts for updates, deadlines, and overdue actions, keeping everyone aligned and on track.

Automated Notifications and Reminders

Advanced Compliance Monitoring

Everything You Need to Manage Compliance Monitoring in One Platform

Centralise compliance activities, manage remedial actions, and ensure full visibility over regulatory requirements with structured workflows and automated tracking.

Customisable Dashboards and Flexible Layouts

Adapt compliance monitoring to your organisation’s structure with fully configurable dashboards, layouts, and workflows. Symbiant gives you complete flexibility to manage compliance in a way that aligns with your internal processes and regulatory requirements.

Key capabilities:

  • Tailor form layouts, tabs, and dashboards to match your compliance workflows
  • Use your own terminology to ensure consistency across teams and departments
  • Filter and segment data by status, owner, due date, or business function
  • Visualise compliance activities through charts, dashboards, and real-time views
  • Configure the module to reflect your compliance monitoring plan (including FCA expectations)

From personalised dashboards to one-click filtering, the platform adapts to your methodology—not the other way around.

Action Tracking, Assignment & Ownership

Manage the full lifecycle of compliance actions with clear ownership, structured workflows, and real-time visibility from identification through to resolution.

Key capabilities:

  • Log findings and assign ownership with full accountability
  • Create approval workflows and escalation procedures aligned to your governance structure
  • Assign remedial actions with defined owners and due dates
  • Attach supporting documents, policies, and evidence to each item
  • Enable action owners to update progress, add commentary, and request clarification

Ensure every compliance issue is tracked, owned, and resolved, without gaps or ambiguity.

Automated Escalation and Real-Time Alerts

Eliminate manual follow-ups with intelligent automation that keeps your compliance process moving and ensures no action is overlooked.

Key capabilities:

  • Automated reminders for upcoming, overdue, or outstanding actions
  • Instant notifications to managers for high-risk or escalated issues
  • Real-time alerts when actions are updated, reassigned, or completed
  • Configurable escalation rules to prioritise urgent compliance matters
  • Continuous visibility across all compliance activities

Stay proactive, responsive, and in control—without relying on manual chasing.

Aligned with FCA and Regulatory Requirements

Built to support regulated organisations, Symbiant helps you manage and evidence compliance monitoring in line with FCA expectations and broader regulatory frameworks.

Key capabilities:

  • Support structured compliance monitoring plans required for FCA-regulated firms
  • Track actions from audits, thematic reviews, and internal testing
  • Maintain complete, time-stamped audit trails for every compliance activity
  • Demonstrate oversight, accountability, and control at every stage
  • Provide clear, consistent records for internal and external audits

Whether preparing for approval or maintaining ongoing compliance, Symbiant ensures your processes remain clear, controlled, and audit-ready.

Customisable Dashboards and Flexible Layouts Action Tracking, Assignment & Ownership Automated Escalation and Real-Time Alerts Aligned with FCA and Regulatory Requirements

Key Features of the Complaints Module

Risk-Based Audit Management with Real-Time Visibility

The Symbiant Compliance Monitoring Module is designed for a broad spectrum of organisations, ranging from highly regulated financial institutions to lean non-profit teams. Its primary purpose is to centralise oversight for anyone moving away from the “chaos” of manual spreadsheets. The software is purpose-built to meet the structured requirements of several specific industries:
Learn how risk registers inform internal audit planning in risk-based auditing. Discover how organisations prioritise audits based on risk exposure and control effectiveness
Accessible due to its low cost, helping charities manage trustee oversight, safeguarding, and Charity Commission expectations without complex overheads.

Charities & Non-Profits:

Enterprise & Global Corporations: Scalable for large entities that require multi-entity management, granular permissions, and a “single source of truth” across different global time zones.

Enterprise & Global Corporations

Organisations without a full-time risk or compliance officer can use the intuitive, “out-of-the-box” setup and optional AI Assistant to act as a 24/7 expert resource.

Small Businesses & SMEs

Reimagine Compliance with AI

How Symbiant AI Transforms Compliance Management

Smarter, faster, and fully connected—Symbiant AI empowers compliance teams to stay ahead of regulations, uncover hidden risks, and automate the manual work that slows you down.

Starting from just £100/month*
Unlimited users. Unlimited requests.

Proactive Compliance Monitoring with AI Insights

Symbiant AI actively scans your compliance data to flag gaps, identify new risks, and recommend actions aligned with evolving regulations—so your team can stay proactive, not reactive.

From Root Cause to Ripple Effect—AI Connects the Dots

Forget assumptions. Symbiant AI automatically identifies why issues occur and what could happen if controls fail—giving you clear, data-backed insights without the legwork.

Save Time

Duplicate entries? Poorly structured records? Let AI handle it. Symbiant automatically detects duplicate compliance data, giving you a reliable single source of truth.

Where Compliance Meets Strategy, Powered by AI

Compliance isn’t just a checklist, it’s part of your strategy. Symbiant AI links risks and controls to your organisational goals and resources, making compliance a driver of smarter decision-making.

Work Smarter: AI Reduces Admin Burden

Automate manual processes and repetitive reviews. Symbiant AI frees up your team to focus on high-impact work while ensuring accuracy, speed, and collaboration across departments.

Ensure Privacy and Security

Symbiant’s AI-Powered Assistant is fully GDPR-compliant and built to protect your privacy. It does not collect or store your data. Instead, it creates a temporary cache folder to fulfil each query and immediately deletes the information once the task is complete. Your data always stays securely within your environment, giving you full control and peace of mind while benefiting from AI assisted insights.

COMPLIANCE & RISK MANAGEMENT

Advanced Compliance Monitoring and Risk Capabilities

Symbiant extends compliance monitoring into broader risk, operational resilience, and business performance management—providing a centralised platform to manage compliance activities alongside wider organisational priorities.
Strategic Business Objective Tracking

Move beyond box-ticking compliance by linking risks and actions directly to the goals that drive your organisation forward.

In many organisations, compliance monitoring is treated as a standalone, defensive activity, focused primarily on avoiding regulatory breaches and fines. At the same time, business objectives are driven by growth, performance, and operational efficiency.

This disconnect creates a critical gap.

Symbiant bridges this gap by connecting compliance monitoring directly to your organisation’s business objectives. Instead of managing compliance in isolation, you can link compliance risks, issues, and actions to the specific goals they may impact.

The Problem: Disconnected Compliance and Business Strategy

Compliance is often seen as a “box-ticking” exercise, with limited visibility into how failures could affect wider organisational performance.

  • Compliance issues are tracked separately from strategic priorities
  • Risks are not clearly linked to business outcomes
  • Decision-makers lack visibility into how compliance impacts key objectives

This makes it harder to prioritise actions and demonstrate the true value of compliance monitoring.

The Solution: Compliance as a Strategic Driver

Symbiant enables you to link compliance risks and actions directly to business objectives, transforming compliance into a proactive, value-driven function.

  • Associate compliance risks with specific organisational objectives
  • Identify where non-compliance could impact performance, growth, or operations
  • Automatically notify objective owners when compliance issues pose a threat
  • Prioritise actions based on real business impact—not just regulatory urgency

The Outcome: Smarter, More Aligned Decision-Making

By treating non-compliance as a direct threat to business goals, organisations can:

  • Improve alignment between compliance and strategy
  • Prioritise high-impact risks and actions
  • Strengthen decision-making with clearer context
  • Demonstrate the value of compliance beyond regulatory requirements

Compliance monitoring becomes not just a safeguard—but a strategic enabler of organisational success.

Support Operational Resilience and Business Continuity

Monitor resource disruptions, track remedial actions, and maintain control during operational incidents.

Beyond day-to-day compliance monitoring, Symbiant supports organisations in managing operational resilience by providing visibility into how incidents impact critical business services.

When disruptions occur, whether related to staff, technology, or third-party suppliers—it is essential to understand the impact quickly and coordinate an effective response.

The Use Case: Managing Resource Disruption

Symbiant enables organisations to map and monitor the resources that support key business functions, including:

  • People and internal teams
  • Systems and technology infrastructure
  • External suppliers and third parties

During an incident, teams can identify which resources are affected and track the actions required to restore normal operations.

The Benefit: Strengthening Business Continuity

By combining compliance monitoring with operational resilience, Symbiant helps organisations:

  • Track remedial actions required to restore critical services
  • Maintain visibility over incident response progress in real time
  • Support Business Continuity Plans (BCP) with structured workflows
  • Ensure accountability during high-pressure situations
  • Maintain a clear, auditable record of actions taken during disruptions

The Outcome: Greater Control During Disruption

With a structured and centralised approach, organisations can respond more effectively to incidents, minimise disruption, and demonstrate resilience to regulators and stakeholders.

Built for Growing Businesses and Large Enterprises

Access powerful compliance monitoring capabilities with a flexible, cost-effective solution designed to deliver value at every stage of your organisation’s growth.

Every organisation approaches compliance differently. Smaller businesses often need a simple, structured way to track actions and demonstrate accountability, while larger enterprises require flexibility, automation, and the ability to manage compliance across multiple teams, departments, and regions.

Symbiant is designed to support both, providing a scalable compliance monitoring platform that grows with your organisation.

For Small and Growing Businesses
Get up and running quickly with a system that simplifies compliance monitoring without adding unnecessary complexity.

  • Easy to implement with no coding required
  • Centralise compliance tracking and replace spreadsheets
  • Assign ownership and track actions with clear visibility
  • Stay on top of deadlines with automated reminders
  • Maintain audit-ready records from day one

For Mid-Sized Organisations

Introduce structure, consistency, and improved oversight across teams and departments.

  • Standardise compliance processes across the business
  • Improve collaboration between compliance, risk, and operational teams
  • Configure workflows, approvals, and escalation procedures
  • Gain better visibility into compliance performance and risks

For Large and Enterprise Organisations

Manage complex compliance requirements at scale with full flexibility and control.

  • Customise dashboards, forms, and workflows to match internal frameworks
  • Support multiple teams, departments, and regulatory environments
  • Maintain consistent compliance processes across regions
  • Enable real-time visibility, reporting, and audit readiness at scale

One Platform, Built to Scale

Whether you’re starting with a small compliance function or managing complex, multi-entity operations, Symbiant provides a flexible foundation that evolves with your organisation—ensuring consistency, control, and confidence at every stage.

 

Symbiant Compliance Management software

Explore the Full Compliance Management Suite

Explore the full Symbiant suite, powerful, fully integrated modules that extend your Compliance Management capabilities across governance, risk, audit, and beyond. Everything you need to protect your organisation, stay aligned, and work smarter.

Your complete solution starts from just £300/month*.

The Only Platform You’ll Ever Need for Total Accreditation

Standards-Aligned GRC Software for ISO 27001, ISO 31000 and More

Symbiant’s modular GRC software is designed to align with recognised standards including ISO/IEC 27001, ISO 31000, ISO 22301, ISQM, and other governance, risk, audit, and compliance frameworks.

Our flexible, configurable modules support accreditation and ongoing compliance by aligning real risks, controls, audits, and actions directly to standard requirements. If a specific standard isn’t fully covered, we can adapt an existing module or develop a bespoke one to meet your exact needs — ensuring your GRC framework remains robust, auditable, and future-proof.

ISO 27001
ISO 31000
ISO 22301
ISO 14001
Any standard supported

Your questions answered

Common Questions About Symbiant’s Compliance Monitoring Module

Explore answers to the most asked questions about Symbiant’s GRC and Audit Management software with an optional AI-Assistant, from features and benefits to pricing and integration.
Symbiant Compliance Monitoring Module is a centralised tool that helps businesses manage compliance activities and monitor actions related to regulatory requirements. It’s especially useful for FCA-authorised firms or organisations needing to meet government regulations.

The module allows you to track findings, assign remedial actions with due dates, and keep stakeholders informed with automated emails. This ensures nothing is missed and that compliance tasks are completed on time.

Yes — you can customise charts, layouts, form fields, and terminology to match your internal workflows. You can also define your own approval processes, escalation procedures, and document attachments.

Getting started is easy. Simply book a free, no-obligation demo and we’ll show you how Symbiant’s Compliance Monitoring Software Module can be tailored to your exact needs. Every demo is personalised to your sector and risk framework, so you can see how the system works for your organisation. With full access to the complete solution from just £300/month*, you can mix and match the modules you need and start managing risk with confidence.

Compliance Management Solutions by Sector

Flexible, modular compliance management software designed to align with ISO standards, regulatory frameworks, and operational requirements.

Risk & Compliance Solution for Financial Services

Compliance management software for FCA-regulated firms, supporting regulatory monitoring, complaints handling, ISQM, DPIA, and internal control oversight. Aligned with ISO 31000, ISO 27001 and FCA governance expectations.

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Risk & Compliance Solution for Government & Public Sector

Orange Book–aligned compliance monitoring software supporting accountability, action tracking, incident management, and audit-ready governance. Designed for transparency, structured oversight, and public accountability.

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Risk & Compliance Solution for for Healthcare

Compliance software supporting risk registers, incident reporting, DPIAs, controls, and policy management.

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Risk & Compliance Solution for Education Institutions

Flexible compliance management software for schools, colleges and universities. Supports safeguarding, incident reporting, risk registers, complaints management and governance oversight.

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Risk & Compliance Solution for Small Businesses (SMEs)

Simple, easy-to-embed compliance software for growing organisations moving away from spreadsheets.
Modular design means you only pay for what you need.

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Risk & Compliance Solution for Enterprise

Enterprise-grade compliance monitoring software with advanced action tracking, audit integration, cross-module linking and dynamic reporting. Built to scale without unnecessary complexity.

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Risk & Compliance Solution for Charitirs

Compliance software for charities and not-for-profits, supporting trustee oversight, safeguarding, and Charity Commission expectations. Manage risks, incidents, complaints, and actions in one flexible, ISO 31000–aligned platform — without spreadsheet complexity.



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One Platform for Standards-Aligned GRC

GRC software aligned with ISO 27001, ISO 31000, ISO 22301, ISQM and more

Symbiant’s modular software aligns with industry standards, supporting accreditation and ongoing compliance. Modules can be adapted or extended to meet additional standards as required.

unbeatable pricing

Pricing Disclaimer

* Modules are charged at a standard monthly fee, not on a per-user basis. All users can access each module at any required level. Please note that costs exclude VAT, AI features, and additional modules you may wish to use. User seats are required.