Client Overview:
Brakes Ltd is one of the United Kingdom’s leading foodservice wholesalers and supply chain providers, supplying food, ingredients, and catering products to businesses across the hospitality, healthcare, education, and public sectors.
Operating at significant scale across multiple locations, the organisation manages complex operational, governance, and compliance activities where visibility, accountability, and efficient workflows are essential.
To help simplify audit administration and improve recommendation tracking across the business, Brakes Ltd selected Symbiant’s Audit Management Software to provide a more connected, accessible, and user-friendly approach to managing audit actions and reporting activities.
Primary Industry Type:
Foodservice Distribution / Wholesale / Supply Chain & Logistics
Headquarters:
Ashford, Kent, United Kingdom
Brakes Ltd Chooses Symbiant Audit Management Software
For large organisations, managing audit recommendations and tracking issues through manual processes or disconnected systems can create unnecessary administration and reduce visibility across teams.
Brakes Ltd required a more efficient and accessible approach capable of simplifying audit administration while improving engagement and visibility across the organisation.
By implementing Symbiant’s highly trusted Audit Management Software, Brakes Ltd gained a connected and easy-to-use platform designed to streamline audit recommendation tracking, improve accessibility, and support wider user adoption across the business.
The Challenge
Before implementing Symbiant, Brakes Ltd needed a solution capable of:
- Reducing the administration associated with audit tracking
- Improving visibility across audit recommendations
- Increasing accessibility across the organisation
- Supporting user engagement with audit actions
- Simplifying recommendation tracking workflows
- Improving communication around audit findings and actions
Like many organisations, relying on manual processes made audit tracking more time-consuming and difficult to scale efficiently.
Why Brakes Ltd Chose Symbiant
One of the biggest advantages highlighted by Brakes Ltd was the ability to significantly reduce the administrative burden associated with tracking audit issues and recommendations.
“We selected Symbiant to ease the administration of tracking issues and recommendations.”
The organisation also highlighted the importance of accessibility and visibility across the wider business.
”What particularly appealed was the ability to use it across the company intranet to raise visibility and access.”
By making audit recommendations and actions easier to access across teams, Symbiant helped support stronger engagement and collaboration around audit activities.
Brakes Ltd also emphasised the positive experience end users had when interacting with the platform’s recommendation workflows and email notification functionality.
”End users introduced to the emailed recommendations functions have found it a positive system to use and respond to.”
The intuitive nature of the platform helped encourage adoption across users while simplifying the process of responding to and managing audit recommendations.
Symbiant Modules Supporting Brakes Ltd – Solution Reviews
Audit Management Solution
★★★★★ Rated 5/5
Helping organisations simplify audit administration, improve visibility, and streamline audit recommendation tracking.
Audit Modules
★★★★★ Rated 5/5
Provides visibility and accountability across audit recommendations and action tracking activities.
★★★★★ Rated 5/5
Centralises audit documentation, planning, evidence, and reporting into one connected audit environment.
★★★★★ Rated 5/5
Supports structured audit assessments and information gathering activities.
Key Outcomes
Following implementation, Brakes Ltd achieved:
Audit Management Software Designed Around Ease of Use
Symbiant’s Audit Management Software helps organisations modernise audit processes through connected workflows, intuitive interfaces, and simplified recommendation tracking.
From audit actions and assessments to reporting and documentation, Symbiant provides flexible and scalable audit management capabilities designed around the way organisations actually work.
