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Client success story

How Marsh Finance Transformed Risk & Compliance with Symbiant

A custom solution that replaced spreadsheets and streamlined regulatory operations.

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From replacing spreadsheets to developing a fully bespoke health and safety incident reporting system, Marsh Finance found unmatched value, flexibility, and support with Symbiant’s GRC and Service Desk solutions.

Highlights

What Symbiant Delivered
for Marsh Finance

Real results through custom modules, centralised compliance, and AI-enhanced risk visibility.

Automated compliance workflows

Replaced manual spreadsheets with a centralised, scalable GRC platform.

Tailored risk management modules

Custom-built tools for incidents, DPIAs, due diligence, and regulatory tracking.

Improved visibility and accountability

Enhance your risk management with Symbiant’s optional AI-Assistant, linking relevant data, scoring risks with logic, and revealing root causes, securely and without storing any information.

About Marsh Finance

From replacing spreadsheets to developing a fully bespoke health and safety incident reporting system, Marsh Finance found unmatched value, flexibility, and support with Symbiant’s GRC and Service Desk solutions.

Marsh Finance is an esteemed independent car finance lender based in Rochdale, UK, with a rich history spanning over 50 years. A leader in the UK automotive finance industry, they specialise in non-prime PCP and Hire Purchase products, serving car dealerships, finance brokers, and consumers nationwide.

Known for staying ahead of regulatory change, Marsh Finance is deeply committed to compliance excellence. Their services include both direct and introducer-based lending, supported by their Marsh Valued Partnerships programme—a dedicated advisory service that strengthens partners’ confidence in meeting compliance requirements in a fast-moving financial sec

Industry:

Automotive Finance

Headquarters:
Rochdale, UK
Established:

1970

Marsh Finance – UK-based car finance lender using Symbiant GRC software to enhance compliance and risk management

The Challenge

Before partnering with Symbiant, Marsh Finance was relying on spreadsheets and folders to manage their risk and compliance processes. This manual setup was time-consuming, inefficient, and prone to oversight—making it increasingly difficult to maintain high compliance standards as the organisation grew.

With multiple regulatory requirements to meet and various teams needing access to consistent, up-to-date data, Marsh Finance recognised the need for a more structured, scalable solution that could bring all their risk and compliance activities into one central system.

“We sought a Risk and Compliance software solution due to the cumbersome and manual process of managing everything through spreadsheets and folders. Our aim was to find a comprehensive software that could handle multiple modules rather than just a risk register module.”
— Dan Simpson, Risk & Compliance Director

Marsh Finance compliance challenge before Symbiant – manual risk processes using spreadsheets and folders
Marsh finance using symbiant governace risk compliance and audit management tool

The Solution: Symbiant's Custom GRC Platform

When evaluating a new solution, ALD Automotive set out clear priorities. The system needed to be simple, user-friendly, and well controlled, ensuring it could be rolled out effectively to first-line teams. Cost-effectiveness was also essential, with a requirement to deliver more value than their previous, expensive system.

Beyond ease of use and cost, the platform had to provide the capability to monitor and report on risk mitigation plans while connecting all key elements of the risk framework, risks, controls, incidents, reviews, and action tracking. ALD Automotive also needed a single tool that could be adopted by multiple second-line risk and compliance teams, bringing consistency, visibility, and efficiency across the organisation.

“Our account manager at Symbiant actively listens to our precise requirements and proposes enhancements to improve module functionality.”
— Dan Simpson, Risk & Compliance Director

ALD Automotive’s Experience with Symbiant's Award-Winning GRC, Risk Management and Audit Platform

Support and Collaboration For ALD Automotive, working with Symbiant has been a smooth and positive experience. The system was already well designed, requiring only minor adjustments to reflect their specific risk policies. Symbiant’s flexibility and ease of configuration ensured a quick fit to their needs.The team praised Symbiant’s responsiveness and collaborative approach, highlighting how quickly queries and requests were handled. This gave ALD Automotive confidence that the platform would not only meet their requirements but also continue to evolve with them.

“Symbiant has revolutionised our R&C department’s operations, significantly easing our workload and, most importantly, enhancing our compliance levels.”
— Dan Simpson, Risk & Compliance Director

Laptop displaying Symbiant Risk Register module used by Marsh Finance – customisable GRC software for risk identification, assessment, and compliance management

Download the Full Marsh Finance Case Study

Download the full story of how Marsh Finance modernised risk and compliance with Symbiant.
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"Our experience with Symbiant for Risk was so good that we asked them to build a bespoke health and safety incident reporting platform [...] designed to our exact specifications with advanced reporting capabilities at a competitive price. Symbiant delivers value for money, ease of use, and top-tier information security. I’d recommend them to anyone."
"Symbiant has revolutionised how we manage risk, offering endless customisation, real-time visibility, and eliminating the need for spreadsheets. Helpful reminders ensure no action is missed. [...] The Symbiant Team provided excellent support, tailoring the system to our needs. Highly recommend for a powerful, flexible, and cost-effective solution!"
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"A welcome change from spreadsheets – Symbiant centralises our risk registers, assessments, and controls library with the ability to link risks and incidents. [...] The tracker and email notifications help risk owners self-manage, while custom reports and dashboards simplify gathering MI. A truly useful software."
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Risk, Audit and Compliance Management Software - Emerson
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''We are very impressed with Symbiant. Its simplicity and ease of use aligned with its flexibility and extensive reporting capabilities make it a very useful tool.''
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Award winning grc & Audit management software

25 Years. Thousands of Users. One Trusted Platform.

With over 25 years of innovation in Governance, Risk, and Compliance (GRC) and Audit Management, Symbiant is trusted by organisations across every sector. Our clients love how our powerful, affordable, award-winning and fully customisable risk software helps them stay compliant, make smarter decisions, and reduce complexity, without the costly overheads.

Winner 2023 - Business Risk and Audit Best Risk & Audit Management Software 2023 Best GRC Software Solution 2023 Business Risk and Audit Winner 2023 (Style 2) Business Risk and Audit Winner 2023 (Style 3) Winner 2023 - Business Risk and Audit Best Risk & Audit Management Software 2023 Best GRC Software Solution 2023 Business Risk and Audit Winner 2023 (Style 2) Business Risk and Audit Winner 2023 (Style 3)
Our Clients
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RAUDITMANAGEMENTISKMANAGEMENTCOMPLIANCEMANAGEMENTAI-POWEREDASSISTANTAutomationCollaborationAI-PoweredReal-TimeInsightsUnificationCost-Effective

Risk Management Software

The Symbiant Risk Management Software module enables organisations to identify, understand, and manage risks with ease and efficiency. It provides a streamlined approach to monitoring, assessing, and mitigating risks, ensuring informed decisions and compliance.

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AI-Powered Assistant

Symbiant AI connects data across your organisation, delivering actionable insights and seamless workflows. From logical, data-driven risk scoring to uncovering root causes and predicting the domino effect of control failures, Symbiant AI empowers smarter, faster decisions. Eliminate duplicate risks in seconds, refine controls, identify emerging risks, and so much more—all tailored to your business.

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Audit Management Software

The Symbiant Audit Management Software module streamlines audit planning, action tracking, and time management. It automatically pulls relevant data, allows easy report customisation, and generates professional audit reports.

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Compliance Management Software

The Symbiant Compliance Management Software module simplifies the management of compliance tasks. It helps organisations track regulations, manage audits, and ensure adherence to legal requirements, driving efficiency and minimising risk.

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RAUDITMANAGEMENTISKMANAGEMENTCOMPLIANCEMANAGEMENTAI-POWEREDASSISTANTAutomationCollaborationAI-PoweredReal-TimeInsightsUnificationCost-Effective

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Symbiant

All-in-One GRC & Audit
Management Powerhouse

Symbiant’s flexible, modular platform streamlines governance, risk, compliance, and audit—so you can reduce complexity, adapt fast, and stay focused on achieving your objectives.

Our Solution at a Glance:

Risk Management Software

The Symbiant Risk Management Software module enables organisations to identify, understand, and manage risks with ease and efficiency. It provides a streamlined approach to monitoring, assessing, and mitigating risks, ensuring informed decisions and compliance.

View Solution

AI-Powered Assistant

Symbiant AI connects data across your organisation, delivering actionable insights and seamless workflows. From logical, data-driven risk scoring to uncovering root causes and predicting the domino effect of control failures, Symbiant AI empowers smarter, faster decisions. Eliminate duplicate risks in seconds, refine controls, identify emerging risks, and so much more—all tailored to your business.

View AI Overview

Audit Management Software

The Symbiant Audit Management Software module streamlines audit planning, action tracking, and time management. It automatically pulls relevant data, allows easy report customisation, and generates professional audit reports.

View Solution

Compliance Management Software

The Symbiant Compliance Management Software module simplifies the management of compliance tasks. It helps organisations track regulations, manage audits, and ensure adherence to legal requirements, driving efficiency and minimising risk.

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unbeatable pricing

Pricing Disclaimer

* Modules are charged at a standard monthly fee, not on a per-user basis. All users can access each module at any required level. Please note that costs exclude VAT, AI features, and additional modules you may wish to use. User seats are required.