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Client success story

How Whistl Replaced Excel and Built a Unified Risk, Audit & Compliance Platform with Symbiant

From spreadsheets to a fully integrated, multi-module GRC framework—see how Whistl streamlined risk, audit, and health & safety management with Symbiant.
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Highlights

How Whistl Built a Unified
GRC System with Symbiant

Real results: reduced risk exposure, streamlined audit processes, and a custom-built health & safety solution—all in one scalable platform.

Unified Risk & Compliance Management

Replaced siloed spreadsheets with a connected, scalable platform for risk, audit, and SHE reporting.

Tailored, Modular Solutions

Custom-built tools designed around Whistl’s needs—from risk registers to incident reporting and audit automation.

Smarter Oversight, Less Admin

Automated reporting, improved data access, and reduced reliance on manual processes across teams.

About Whistl

Whistl is the UK’s leading logistics company, offering a wide range of services including parcel delivery management, Doordrop media, fulfilment, international services, and contact centre solutions.

Known for its straightforward, customer-first approach, Whistl combines scale with personal service to help businesses across sectors manage delivery and customer operations more efficiently.

Whistl isn’t just the UK’s leading logistics company—they’re known for how they work with clients: clearly, personally, and with purpose.

Whistl’s mission:
“To grow by doing a great job, with can-do people working efficiently to deliver exceptional service to our customers.”

Industry:
Logistics
Headquarters:

United Kingdom (UK)

Established:

2011

Symbiant works with Whistl to build a scalable, centralised risk and health & safety management platform, replacing outdated systems with modern GRC software.

The Challenge

Whistl’s risk management process was built around spreadsheets—reliable in the short term, but increasingly inefficient and limiting as data volume and compliance demands grew. They needed a centralised system that could evolve with their business and reduce time spent on repetitive manual tasks.

“Initially, we were looking for a Risk Management solution to replace our Risk Registers on Excel.”
— Ben Moulds, Risk, Assurance and Compliance Manager, Whistl

Symbiant partners with Whistl to implement custom risk management and health and safety compliance software, replacing spreadsheets with a scalable, centralised GRC platform.

Modules Implemented

“Through working with Symbiant, we created a Health and Safety Management platform which has replaced our old software and given us huge benefits in terms of reporting, reducing exposure and management of health and safety.”

— Ben Moulds, Risk, Assurance and Compliance Manager, Whistl

The Solution: A Modular, Evolving GRC Platform

Whistl began their journey with Symbiant by replacing their Excel-based risk registers. But what started as a single-module solution quickly expanded into a bespoke, scalable GRC system—tailored to their operational needs.

As their confidence in the platform grew, so did their use of Symbiant’s modular tools.

 

“Symbiant was recommended by our Insurance Broker as a cost-effective and outstanding solution. Since taking up the Risk Management module of Symbiant we quickly realised that there were further possibilities of working with Symbiant at a far more competitive price point than competitors.”

— Ben Moulds, Risk, Assurance and Compliance Manager, Whistl

Results & Business Impact

Since partnering with Symbiant, Whistl has transformed its approach to risk, audit, and health & safety management—replacing fragmented systems with one unified, scalable platform.

Digitised and centralised risk oversight
The implementation of a structured risk register allowed Whistl to move away from spreadsheets and manual tracking. Risks are now managed consistently across departments with full visibility for senior leadership.

Improved audit efficiency and control
Using Symbiant’s Audit Management Modules, Whistl automated key audit processes and enhanced oversight—ensuring issues are flagged, reviewed, and actioned more efficiently.

Bespoke modules for operational safety and compliance
A custom-built SHE Incident Reporting module was deployed to support Whistl’s health & safety needs, providing clear, auditable logs and improving incident response and reporting accuracy.

Future-focused scalability
With the Document Management Module in development and more integrations planned, Whistl is building a fully interconnected GRC ecosystem—adaptable to new challenges and regulatory changes.

“Through working with Symbiant, we created a Health and Safety Management platform which has replaced our old software and given us huge benefits in terms of reporting, reducing exposure and management of health and safety.”
— Ben Moulds, Risk, Assurance and Compliance Manager, Whistl

Whistl transforms risk and health and safety management with Symbiant’s custom-built GRC software—streamlining processes and improving compliance visibility_

Download the Full Whistl Case Study

Learn how one of the UK’s leading logistics providers scaled their GRC efforts with a modular, cost-effective approach.
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''I selected Symbiant over multiple industry solutions as it offered a very fast implementation in a most cost effective way. I understood the software in no time by seeing the helpful videos available on the site, started with the small pack and later upgraded it. I feel EXTREMELY satisfied as the product keeps updating itself and bring new changes as per new requirements from customers.''
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Award winning grc & Audit management software

25 Years. Thousands of Users. One Trusted Platform.

With over 25 years of innovation in Governance, Risk, and Compliance (GRC) and Audit Management, Symbiant is trusted by organisations across every sector. Our clients love how our powerful, affordable, award-winning and fully customisable risk software helps them stay compliant, make smarter decisions, and reduce complexity, without the costly overheads.

Winner 2023 - Business Risk and Audit Best Risk & Audit Management Software 2023 Best GRC Software Solution 2023 Business Risk and Audit Winner 2023 (Style 2) Business Risk and Audit Winner 2023 (Style 3) Winner 2023 - Business Risk and Audit Best Risk & Audit Management Software 2023 Best GRC Software Solution 2023 Business Risk and Audit Winner 2023 (Style 2) Business Risk and Audit Winner 2023 (Style 3)
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Risk Management Software

The Symbiant Risk Management Software module enables organisations to identify, understand, and manage risks with ease and efficiency. It provides a streamlined approach to monitoring, assessing, and mitigating risks, ensuring informed decisions and compliance.

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AI-Powered Assistant

Symbiant AI connects data across your organisation, delivering actionable insights and seamless workflows. From logical, data-driven risk scoring to uncovering root causes and predicting the domino effect of control failures, Symbiant AI empowers smarter, faster decisions. Eliminate duplicate risks in seconds, refine controls, identify emerging risks, and so much more—all tailored to your business.

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Audit Management Software

The Symbiant Audit Management Software module streamlines audit planning, action tracking, and time management. It automatically pulls relevant data, allows easy report customisation, and generates professional audit reports.

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Compliance Management Software

The Symbiant Compliance Management Software module simplifies the management of compliance tasks. It helps organisations track regulations, manage audits, and ensure adherence to legal requirements, driving efficiency and minimising risk.

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R A U D I T M A N A G E M E N T I S K M A N A G E M E N T C O M P L I A N C E M A N A G E M E N T A I - P O W E R E D A S S I S T A N T A u t o m a t i o n C o l l a b o r a t i o n A I - P o w e r e d R e a l - T i m e I n s i g h t s U n i f i c a t i o n C o s t - E f f e c t i v e

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Symbiant

All-in-One GRC & Audit
Management Powerhouse

Symbiant’s flexible, modular platform streamlines governance, risk, compliance, and audit—so you can reduce complexity, adapt fast, and stay focused on achieving your objectives.

Our Solution at a Glance:

Risk Management Software

The Symbiant Risk Management Software module enables organisations to identify, understand, and manage risks with ease and efficiency. It provides a streamlined approach to monitoring, assessing, and mitigating risks, ensuring informed decisions and compliance.

View Solution

AI-Powered Assistant

Symbiant AI connects data across your organisation, delivering actionable insights and seamless workflows. From logical, data-driven risk scoring to uncovering root causes and predicting the domino effect of control failures, Symbiant AI empowers smarter, faster decisions. Eliminate duplicate risks in seconds, refine controls, identify emerging risks, and so much more—all tailored to your business.

View AI Overview

Audit Management Software

The Symbiant Audit Management Software module streamlines audit planning, action tracking, and time management. It automatically pulls relevant data, allows easy report customisation, and generates professional audit reports.

View Solution

Compliance Management Software

The Symbiant Compliance Management Software module simplifies the management of compliance tasks. It helps organisations track regulations, manage audits, and ensure adherence to legal requirements, driving efficiency and minimising risk.

View Solution

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Pricing Disclaimer

* Modules are charged at a standard monthly fee, not on a per-user basis. All users can access each module at any required level. Please note that costs exclude VAT, AI features, and additional modules you may wish to use. User seats are required.