Customer Success Stories

How Innovation Group Unified Global Risk and Audit Management with Symbiant

Discover how Innovation Group implemented Symbiant’s Risk and Audit Management Software across its global business, creating a connected solution for risk management, internal audit, and operational oversight.

From only £100 per module/month for unlimited users*

Discover how Innovation Group implemented Symbiant's Risk and Audit Management Software to create a connected global solution for risk and internal audit management.

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Client Overview:

Innovation Group is a global technology and services organisation providing software, outsourcing, and business process solutions to organisations operating within insurance, automotive, and related sectors. Operating internationally, the organisation requires effective governance, risk management, and audit oversight to support complex business operations across multiple regions.

Innovation Group selected Symbiant’s Risk Management and Audit Software to provide a connected solution capable of supporting both risk and internal audit functions across its global business.

Primary Industry Type:

Insurance Technology / Business Process Services / Software Solutions

Headquarters:

London, United Kingdom

Innovation Group Chooses Symbiant Risk and Audit Management Software

For organisations operating across multiple regions and business units, managing risk and internal audit activities through disconnected systems can create inefficiencies, reduce visibility, and make reporting more challenging.

Innovation Group required a solution capable of supporting both risk management and internal audit functions within a single, connected platform that could be deployed across its global operations.

By implementing Symbiant’s award-winning, highly trusted and agile Risk and Audit Management Software, the organisation gained a comprehensive solution designed to improve visibility, strengthen governance, and support collaboration across teams worldwide.

The Challenge

Before implementing Symbiant, Innovation Group required a platform capable of:

  • Supporting both risk and internal audit functions
  • Providing consistent oversight across a global organisation
  • Improving visibility across risks, controls, audits, and actions
  • Creating a more connected governance framework
  • Supporting user adoption through an intuitive interface
  • Delivering enterprise-level functionality without unnecessary complexity

As organisations grow internationally, maintaining consistency across governance, risk, and audit activities becomes increasingly important. Innovation Group needed a solution capable of bringing these functions together in one connected environment.

Why Innovation Group Chose Symbiant’s Award-Winning, Sensibly Priced GRC, Risk Management and Audit Software

For Innovation Group, one of the most important requirements was finding a solution capable of supporting both Risk Management and Internal Audit within a single connected platform.

Operating across a global business, they needed more than individual tools or disconnected modules. They required a solution that could provide visibility, consistency, and oversight across their governance activities while remaining practical and easy for teams to use.

“Having implemented Symbiant into our global business a year ago it has provided the complete solution we required to manage our risk and internal audit functions.”

This feedback highlights one of Symbiant’s key strengths: bringing Risk and Audit together within a single source of truth. By connecting risks, controls, incidents, assessments, audit findings, and actions, organisations gain a more complete view of their governance landscape and can manage both functions more effectively.

Innovation Group also highlighted the balance between powerful functionality and ease of use.

“It’s a powerful tool, very user friendly and supported by a great team.”

For many organisations, sophisticated governance software can often become difficult to navigate or challenging to adopt. Innovation Group found that Symbiant delivered the functionality required to support a global organisation while remaining intuitive and user-friendly for day-to-day use.

The organisation also recognised the importance of the people behind the platform.

“It’s a product I would certainly recommend!”

The recommendation reflects not only the capabilities of the software itself, but also the quality of support and partnership provided throughout their experience. Together, these factors helped Innovation Group establish a connected, scalable, and effective approach to managing both risk and internal audit across its global operations.

Symbiant Modules Supporting Innovation Group – Solution Reviews

Risk Management Solution

★★★★★ Rated 5/5

Helping organisations identify, assess, monitor, and manage risks through one connected platform.

Audit Management Solution

★★★★★ Rated 5/5

Helping organisations simplify audit administration, improve visibility, and streamline audit recommendation tracking.


Risk Register Module

★★★★★ Rated 5/5

Provides a centralised repository for identifying, assessing, monitoring, and reporting risks, with flexible scoring methodologies, dynamic reporting, and real-time visibility.

Risk Workshops Module

★★★★★ Rated 5/5

Enables teams across the organisation to collaborate on risk identification, assessment, treatment, and monitoring through structured, web-based risk workshops.

Risk Controls and Policies Module

★★★★★ Rated 5/5

Helps organisations manage controls and policies effectively, monitor control performance, support compliance initiatives, and strengthen risk mitigation activities.

Risk Incident Reporter Module

★★★★★ Rated 5/5

Provides a centralised platform for reporting, investigating, and managing incidents while linking them directly to risks, controls, actions, and reviews.

Risk Assessments Module

★★★★★ Rated 5/5

Supports dynamic risk assessments, surveys, and questionnaires with configurable workflows, automated notifications, and flexible reporting capabilities.

Audit Modules

Audit Action Tracker Module

★★★★★ Rated 5/5

Provides visibility and accountability across audit recommendations and action tracking activities.

Audit Working Papers Module

★★★★★ Rated 5/5

Centralises audit documentation, planning, evidence, and reporting into one connected audit environment.

Audit Assessments Module

★★★★★ Rated 5/5

Supports structured audit assessments and information gathering activities.

Key Outcomes

Following implementation, Derbyshire Building Society achieved:

One Connected Platform for Risk and Audit Management

Symbiant’s Risk and Audit Management Software enables organisations to manage risks, controls, incidents, audits, findings, and actions through a single source of truth.

By connecting risk and audit processes together, organisations gain greater visibility, stronger accountability, and improved decision-making without the cost and complexity often associated with traditional enterprise platforms.

Looking for a Complete Risk and Audit Management Solution?

Whether you’re replacing spreadsheets, consolidating disconnected systems, or looking for a more scalable approach to governance, risk, and audit management, Symbiant provides the flexibility, affordability, and functionality needed to support organisations of every size.

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Pricing Disclaimer

* Modules are charged at a standard monthly fee, not on a per-user basis. All users can access each module at any required level. Please note that costs exclude VAT, AI features, and additional modules you may wish to use. User seats are required.