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Client success story

How Marsh Finance Transformed Risk & Compliance with Symbiant

A custom solution that replaced spreadsheets and streamlined regulatory operations.

From only £100 per module/month for unlimited users*

From replacing spreadsheets to developing a fully bespoke health and safety incident reporting system, Marsh Finance found unmatched value, flexibility, and support with Symbiant’s GRC and Service Desk solutions.
Symbiant provides agile, affordable GRC and audit software featuring an optional, GDPR-compliant AI assistant designed to enhance risk assessment and control monitoring. The modular platform offers customisable solutions for risk, audit, and compliance management with integrated, secure AI capabilities.

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Highlights

What Symbiant Delivered
for Marsh Finance

Real results through custom modules, centralised compliance, and AI-enhanced risk visibility.

Automated compliance workflows

Replaced manual spreadsheets with a centralised, scalable GRC platform.

Tailored risk management modules

Custom-built tools for incidents, DPIAs, due diligence, and regulatory tracking.

Improved visibility and accountability

Enhance your risk management with Symbiant’s optional AI-Assistant, linking relevant data, scoring risks with logic, and revealing root causes, securely and without storing any information.

About Marsh Finance

From replacing spreadsheets to developing a fully bespoke health and safety incident reporting system, Marsh Finance found unmatched value, flexibility, and support with Symbiant’s GRC and Service Desk solutions.

Marsh Finance is an esteemed independent car finance lender based in Rochdale, UK, with a rich history spanning over 50 years. A leader in the UK automotive finance industry, they specialise in non-prime PCP and Hire Purchase products, serving car dealerships, finance brokers, and consumers nationwide.

Known for staying ahead of regulatory change, Marsh Finance is deeply committed to compliance excellence. Their services include both direct and introducer-based lending, supported by their Marsh Valued Partnerships programme—a dedicated advisory service that strengthens partners’ confidence in meeting compliance requirements in a fast-moving financial sec

Industry:

Automotive Finance

Headquarters:
Rochdale, UK
Established:

1970

Marsh Finance – UK-based car finance lender using Symbiant GRC software to enhance compliance and risk management

The Challenge

Before partnering with Symbiant, Marsh Finance was relying on spreadsheets and folders to manage their risk and compliance processes. This manual setup was time-consuming, inefficient, and prone to oversight—making it increasingly difficult to maintain high compliance standards as the organisation grew.

With multiple regulatory requirements to meet and various teams needing access to consistent, up-to-date data, Marsh Finance recognised the need for a more structured, scalable solution that could bring all their risk and compliance activities into one central system.

“We sought a Risk and Compliance software solution due to the cumbersome and manual process of managing everything through spreadsheets and folders. Our aim was to find a comprehensive software that could handle multiple modules rather than just a risk register module.”
— Dan Simpson, Risk & Compliance Director

Marsh Finance compliance challenge before Symbiant – manual risk processes using spreadsheets and folders
Marsh finance using symbiant governace risk compliance and audit management tool

The Solution: Symbiant's Custom GRC Platform

When evaluating a new solution, ALD Automotive set out clear priorities. The system needed to be simple, user-friendly, and well controlled, ensuring it could be rolled out effectively to first-line teams. Cost-effectiveness was also essential, with a requirement to deliver more value than their previous, expensive system.

Beyond ease of use and cost, the platform had to provide the capability to monitor and report on risk mitigation plans while connecting all key elements of the risk framework, risks, controls, incidents, reviews, and action tracking. ALD Automotive also needed a single tool that could be adopted by multiple second-line risk and compliance teams, bringing consistency, visibility, and efficiency across the organisation.

“Our account manager at Symbiant actively listens to our precise requirements and proposes enhancements to improve module functionality.”
— Dan Simpson, Risk & Compliance Director

ALD Automotive’s Experience with Symbiant's Award-Winning GRC, Risk Management and Audit Platform

Support and Collaboration For ALD Automotive, working with Symbiant has been a smooth and positive experience. The system was already well designed, requiring only minor adjustments to reflect their specific risk policies. Symbiant’s flexibility and ease of configuration ensured a quick fit to their needs. The team praised Symbiant’s responsiveness and collaborative approach, highlighting how quickly queries and requests were handled. This gave ALD Automotive confidence that the platform would not only meet their requirements but also continue to evolve with them.

“Symbiant has revolutionised our R&C department’s operations, significantly easing our workload and, most importantly, enhancing our compliance levels.”
— Dan Simpson, Risk & Compliance Director

Laptop displaying Symbiant Risk Register module used by Marsh Finance – customisable GRC software for risk identification, assessment, and compliance management

Download the Full Marsh Finance Case Study

Download the full story of how Marsh Finance modernised risk and compliance with Symbiant.
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"Our experience with Symbiant for Risk was so good that we asked them to build a bespoke health and safety incident reporting platform [...] designed to our exact specifications with advanced reporting capabilities at a competitive price. Symbiant delivers value for money, ease of use, and top-tier information security. I’d recommend them to anyone."
"Symbiant has revolutionised how we manage risk, offering endless customisation, real-time visibility, and eliminating the need for spreadsheets. Helpful reminders ensure no action is missed. [...] The Symbiant Team provided excellent support, tailoring the system to our needs. Highly recommend for a powerful, flexible, and cost-effective solution!"
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"Whilst Symbiant offers its own Risk Register module, we customised it to meet our exact needs. [...] Now, we can capture, rate, and review risks and controls in our preferred style, with reports providing clear overviews of company or departmental risks. The design process with Symbiant was seamless and fluid."
Marsh improves risk visibility and audit efficiency with Symbiant’s modular Governance, Risk, Compliance (GRC) and Audit Management Software.
"A welcome change from spreadsheets – Symbiant centralises our risk registers, assessments, and controls library with the ability to link risks and incidents. [...] The tracker and email notifications help risk owners self-manage, while custom reports and dashboards simplify gathering MI. A truly useful software."
Simply Business leverages Symbiant’s affordable, modular GRC and Audit Management Software to enhance compliance and risk control.
"We considered several risk management tools and chose Symbiant for its flexibility and scope. [...] While risk management was our primary need, audit tracking has been a valuable addition. The monthly contracts and competitive pricing are a bonus. Excellent support from Symbiant—very happy so far!"
Carter Jonas uses Symbiant’s GRC platform to streamline risk management and compliance oversight.
"Symbiant helps us identify, assess, and treat risks across various business initiatives, including change management, acquisitions, and customer projects. [...] The Risk Suite automates our risk management process, overcoming global time zone challenges with its online, collaborative platform, enabling rapid input from stakeholders."
Risk, Audit and Compliance Management Software - Emerson
''Having implemented Symbiant into our global business a year ago it has provided the complete solution we required to manage our risk and internal audit functions. It’s a powerful tool, very user friendly and supported by a great team. It’s a product I would certainly recommend!''
Innovation Group relies on Symbiant’s risk and compliance software to stay aligned and agile.
''We have been using Symbiants’ risk software for 10 years now and have been impressed with the high level of service and the outstanding features of the software. You would struggle to find better so don’t be put off by their incredibly low pricing.''
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''Unbelievably inexpensive…''
Gartner comment on Symbiant's platform. Symbiant is an affordable, agile Governance, Risk, Compliance (GRC) and Audit Management software with an optional AI Assistant
''We are very impressed with Symbiant. Its simplicity and ease of use aligned with its flexibility and extensive reporting capabilities make it a very useful tool.''
ICAEW Chartered Accountants trust Symbiant for smart, audit-ready governance and risk software.
''I selected Symbiant over multiple industry solutions as it offered a very fast implementation in a most cost effective way. I understood the software in no time by seeing the helpful videos available on the site, started with the small pack and later upgraded it. I feel EXTREMELY satisfied as the product keeps updating itself and bring new changes as per new requirements from customers.''
GWC client using Symbiant’s modular, affordable Governance, Risk, Compliance (GRC) and Audit Management Software with optional AI Assistant.

Award winning grc & Audit management software

25 Years. Thousands of Users. One Trusted Platform.

With over 25 years of innovation in Governance, Risk, and Compliance (GRC) and Audit Management, Symbiant is trusted by organisations across every sector. Our clients love how our powerful, affordable, award-winning and fully customisable risk software helps them stay compliant, make smarter decisions, and reduce complexity, without the costly overheads.

Winner 2023 - Business Risk and Audit Best Risk & Audit Management Software 2023 Best GRC Software Solution 2023 Business Risk and Audit Winner 2023 (Style 2) Business Risk and Audit Winner 2023 (Style 3) Winner 2023 - Business Risk and Audit Best Risk & Audit Management Software 2023 Best GRC Software Solution 2023 Business Risk and Audit Winner 2023 (Style 2) Business Risk and Audit Winner 2023 (Style 3)
Our Clients
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Trusted Across Industries

Real Results with Symbiant: GRC Success Stories from Our Clients

Symbiant powers governance, risk, compliance, and audit functions across a wide range of sectors—from financial services and logistics to local authorities and regulators. Explore our case studies to see how our modular GRC, Risk and Audit Management software helps teams effectively achieve business objectives, work smarter, reduce costs, and stay ahead of emerging risks.

See how organisations like SRBS, Whistl, Marsh Finance & more, use Symbiant to improve compliance, manage risk more effectively, and simplify audit processes—on one agile platform built around their unique needs.

Whistl logo” We have had nothing but good experiences and we have a very strong relationship with the team at Symbiant. We continue to use Symbiant for a few reasons. 1. Cost – I don’t know of a GRC solution as broad as ours for a similar price. 2. Customisation – we are able to make changes to have the system look, feel, and run to our requirements with ease. 3. Support – the team at Symbiant Support are friendly, knowledgeable, understanding, and quick to respond.”

— Ben Moulds, Risk, Assurance and Compliance Manager, Whist

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The Stafford Building Societylogo ”Before we moved to Symbiant, we were spreadsheet-based, which was a very manual and time-consuming process […]. We also had a bespoke ‘waterfall report’ made to show changes in risk scores month by month — it makes it very clear to see any changes over the last six months.”
— Megan Macpherson, Risk Analyst, SRBS
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The Stafford Building Societylogo
”We sought a Risk and Compliance software solution due to the cumbersome and manual process of managing everything through spreadsheets and folders. […] Our account manager at Symbiant actively listens to our requirements and proposes enhancements to improve functionality. Symbiant has revolutionised our R&C department’s operations, easing our workload and enhancing compliance levels.”

— Dan Simpson, Risk & Compliance Director

Explore All Customer Stories →

unbeatable pricing

Pricing Disclaimer

* Modules are charged at a standard monthly fee, not on a per-user basis. All users can access each module at any required level. Please note that costs exclude VAT, AI features, and additional modules you may wish to use. User seats are required.