Symbiant System White Logo - Risk, Audit and Compliance Management Software

Client success story - Part 1

How Whistl Replaced Excel and Built a Unified Risk, Audit & Compliance Platform with Symbiant

From spreadsheets to a fully integrated, multi-module GRC framework, see how Whistl streamlined risk, audit, and health & safety management with Symbiant.

From only £100 per module/month for unlimited users*

Whistl uses Symbiant's Governance Risk and Compliance GRC and Audit Management Software to streamline risk management and ensure regulatory compliance.
Symbiant provides agile, affordable GRC and audit software featuring an optional, GDPR-compliant AI assistant designed to enhance risk assessment and control monitoring. The modular platform offers customisable solutions for risk, audit, and compliance management with integrated, secure AI capabilities.

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Highlights

How Whistl Built a Unified
GRC System with Symbiant

Real results: reduced risk exposure, streamlined audit processes, and a custom-built health & safety solution—all in one scalable platform.

Unified Risk & Compliance Management

Replaced siloed spreadsheets with a connected, scalable platform for risk, audit, and SHE reporting.

Tailored, Modular Solutions

Custom-built tools designed around Whistl’s needs—from risk registers to incident reporting and audit automation.

Smarter Oversight, Less Admin

Automated reporting, improved data access, and reduced reliance on manual processes across teams.

About Whistl

Whistl uses Symbiant's Governance Risk and Compliance GRC and Audit Management Software to streamline risk management and ensure regulatory compliance.

Whistl is the UK’s leading logistics company, offering a wide range of services including parcel delivery management, Doordrop media, fulfilment, international services, and contact centre solutions.

Known for its straightforward, customer-first approach, Whistl combines scale with personal service to help businesses across sectors manage delivery and customer operations more efficiently.

Whistl isn’t just the UK’s leading logistics company—they’re known for how they work with clients: clearly, personally, and with purpose.

Whistl’s mission:
“To grow by doing a great job, with can-do people working efficiently to deliver exceptional service to our customers.”

Industry:
Logistics
Headquarters:

United Kingdom (UK)

Established:

2011

Symbiant works with Whistl to build a scalable, centralised risk and health & safety management platform, replacing outdated systems with modern GRC software.

The Challenge

Whistl’s risk management process was built around spreadsheets—reliable in the short term, but increasingly inefficient and limiting as data volume and compliance demands grew. They needed a centralised system that could evolve with their business and reduce time spent on repetitive manual tasks.

“Initially, we were looking for a Risk Management solution to replace our Risk Registers on Excel.”
— Ben Moulds, Risk, Assurance and Compliance Manager, Whistl

Symbiant partners with Whistl to implement custom risk management and health and safety compliance software, replacing spreadsheets with a scalable, centralised GRC platform.

Modules Implemented

“Through working with Symbiant, we created a Health and Safety Management platform which has replaced our old software and given us huge benefits in terms of reporting, reducing exposure and management of health and safety.”

— Ben Moulds, Risk, Assurance and Compliance Manager, Whistl

The Solution: A Modular, Evolving GRC Platform

Whistl began their journey with Symbiant by replacing their Excel-based risk registers. But what started as a single-module solution quickly expanded into a bespoke, scalable GRC system—tailored to their operational needs.

As their confidence in the platform grew, so did their use of Symbiant’s modular tools.

 

“Symbiant was recommended by our Insurance Broker as a cost-effective and outstanding solution. Since taking up the Risk Management module of Symbiant we quickly realised that there were further possibilities of working with Symbiant at a far more competitive price point than competitors.”

— Ben Moulds, Risk, Assurance and Compliance Manager, Whistl

Results & Business Impact

Since partnering with Symbiant, Whistl has transformed its approach to risk, audit, and health & safety management—replacing fragmented systems with one unified, scalable platform.

Digitised and centralised risk oversight
The implementation of a structured risk register allowed Whistl to move away from spreadsheets and manual tracking. Risks are now managed consistently across departments with full visibility for senior leadership.

Improved audit efficiency and control
Using Symbiant’s Audit Management Modules, Whistl automated key audit processes and enhanced oversight—ensuring issues are flagged, reviewed, and actioned more efficiently.

Bespoke modules for operational safety and compliance
A custom-built SHE Incident Reporting module was deployed to support Whistl’s health & safety needs, providing clear, auditable logs and improving incident response and reporting accuracy.

Future-focused scalability
With the Document Management Module in development and more integrations planned, Whistl is building a fully interconnected GRC ecosystem—adaptable to new challenges and regulatory changes.

“Through working with Symbiant, we created a Health and Safety Management platform which has replaced our old software and given us huge benefits in terms of reporting, reducing exposure and management of health and safety.”
— Ben Moulds, Risk, Assurance and Compliance Manager, Whistl

Whistl transforms risk and health and safety management with Symbiant’s custom-built GRC software—streamlining processes and improving compliance visibility_

Download the Full Whistl Case Study

Learn how one of the UK’s leading logistics providers scaled their GRC efforts with a modular, cost-effective approach.
Download

Whistl’s Evolving GRC Journey

From Initial Success to Enterprise-Wide Expansion

Since then, as part of their ISO certifications, Whistl has also adopted Symbiant’s Objectives Module to track their ISO Management System objectives — eliminating the need for spreadsheets and PowerPoint presentations. Today, Symbiant is embedded across the entire Whistl Group, with more than 400 active users working in different ways that suit their roles. This enterprise-wide adoption reflects the platform’s agility and customisation, allowing each team to shape the system around their needs, while still benefiting from a centralised, connected solution that remains cost-effective at scale.

Read Part 2
Symbiant Risk Register Software – award-winning, affordable GRC, risk management, and audit platform with fully customisable views, reports, and workflows for organisations of all sizes.
"Our experience with Symbiant for Risk was so good that we asked them to build a bespoke health and safety incident reporting platform [...] designed to our exact specifications with advanced reporting capabilities at a competitive price. Symbiant delivers value for money, ease of use, and top-tier information security. I’d recommend them to anyone."
"Symbiant has revolutionised how we manage risk, offering endless customisation, real-time visibility, and eliminating the need for spreadsheets. Helpful reminders ensure no action is missed. [...] The Symbiant Team provided excellent support, tailoring the system to our needs. Highly recommend for a powerful, flexible, and cost-effective solution!"
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"Whilst Symbiant offers its own Risk Register module, we customised it to meet our exact needs. [...] Now, we can capture, rate, and review risks and controls in our preferred style, with reports providing clear overviews of company or departmental risks. The design process with Symbiant was seamless and fluid."
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"A welcome change from spreadsheets – Symbiant centralises our risk registers, assessments, and controls library with the ability to link risks and incidents. [...] The tracker and email notifications help risk owners self-manage, while custom reports and dashboards simplify gathering MI. A truly useful software."
Simply Business leverages Symbiant’s affordable, modular GRC and Audit Management Software to enhance compliance and risk control.
"We considered several risk management tools and chose Symbiant for its flexibility and scope. [...] While risk management was our primary need, audit tracking has been a valuable addition. The monthly contracts and competitive pricing are a bonus. Excellent support from Symbiant—very happy so far!"
Carter Jonas uses Symbiant’s GRC platform to streamline risk management and compliance oversight.
"Symbiant helps us identify, assess, and treat risks across various business initiatives, including change management, acquisitions, and customer projects. [...] The Risk Suite automates our risk management process, overcoming global time zone challenges with its online, collaborative platform, enabling rapid input from stakeholders."
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''Having implemented Symbiant into our global business a year ago it has provided the complete solution we required to manage our risk and internal audit functions. It’s a powerful tool, very user friendly and supported by a great team. It’s a product I would certainly recommend!''
Innovation Group relies on Symbiant’s risk and compliance software to stay aligned and agile.
''We have been using Symbiants’ risk software for 10 years now and have been impressed with the high level of service and the outstanding features of the software. You would struggle to find better so don’t be put off by their incredibly low pricing.''
Nature’s Way uses Symbiant’s Governance, Risk, Compliance (GRC) and Audit Software to improve risk oversight and support regulatory compliance.
''Unbelievably inexpensive…''
Gartner comment on Symbiant's platform. Symbiant is an affordable, agile Governance, Risk, Compliance (GRC) and Audit Management software with an optional AI Assistant
''We are very impressed with Symbiant. Its simplicity and ease of use aligned with its flexibility and extensive reporting capabilities make it a very useful tool.''
ICAEW Chartered Accountants trust Symbiant for smart, audit-ready governance and risk software.
''I selected Symbiant over multiple industry solutions as it offered a very fast implementation in a most cost effective way. I understood the software in no time by seeing the helpful videos available on the site, started with the small pack and later upgraded it. I feel EXTREMELY satisfied as the product keeps updating itself and bring new changes as per new requirements from customers.''
GWC client using Symbiant’s modular, affordable Governance, Risk, Compliance (GRC) and Audit Management Software with optional AI Assistant.

Award winning grc & Audit management software

25 Years. Thousands of Users. One Trusted Platform.

With over two decades of continuous innovation in Governance, Risk, Compliance (GRC), and Audit Management, Symbiant has become a trusted partner to businesses, charities, and government bodies worldwide. Built on more than 23 years of client-driven development, our award-winning, fully customisable platform is designed to simplify complexity, strengthen compliance, and enable smarter decision-making. By combining powerful functionality with a modular, low-cost model, Symbiant delivers enterprise-grade capability without the overheads, making robust risk management accessible and agile for every organisation.

Winner 2023 - Business Risk and Audit Best Risk & Audit Management Software 2023 Best GRC Software Solution 2023 Business Risk and Audit Winner 2023 (Style 2) Business Risk and Audit Winner 2023 (Style 3) Winner 2023 - Business Risk and Audit Best Risk & Audit Management Software 2023 Best GRC Software Solution 2023 Business Risk and Audit Winner 2023 (Style 2) Business Risk and Audit Winner 2023 (Style 3)
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Real Results with Symbiant: GRC Success Stories from Our Clients

Symbiant powers governance, risk, compliance, and audit functions across a wide range of sectors—from financial services and logistics to local authorities and regulators. Explore our case studies to see how our modular GRC, Risk and Audit Management software helps teams effectively achieve business objectives, work smarter, reduce costs, and stay ahead of emerging risks.

See how organisations like SRBS, Whistl, Marsh Finance & more, use Symbiant to improve compliance, manage risk more effectively, and simplify audit processes—on one agile platform built around their unique needs.

Whistl logo” We have had nothing but good experiences and we have a very strong relationship with the team at Symbiant. We continue to use Symbiant for a few reasons. 1. Cost – I don’t know of a GRC solution as broad as ours for a similar price. 2. Customisation – we are able to make changes to have the system look, feel, and run to our requirements with ease. 3. Support – the team at Symbiant Support are friendly, knowledgeable, understanding, and quick to respond.”

— Ben Moulds, Risk, Assurance and Compliance Manager, Whist

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The Stafford Building Societylogo ”Before we moved to Symbiant, we were spreadsheet-based, which was a very manual and time-consuming process […]. We also had a bespoke ‘waterfall report’ made to show changes in risk scores month by month — it makes it very clear to see any changes over the last six months.”
— Megan Macpherson, Risk Analyst, SRBS
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The Stafford Building Societylogo
”We sought a Risk and Compliance software solution due to the cumbersome and manual process of managing everything through spreadsheets and folders. […] Our account manager at Symbiant actively listens to our requirements and proposes enhancements to improve functionality. Symbiant has revolutionised our R&C department’s operations, easing our workload and enhancing compliance levels.”

— Dan Simpson, Risk & Compliance Director

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Pricing Disclaimer

* Modules are charged at a standard monthly fee, not on a per-user basis. All users can access each module at any required level. Please note that costs exclude VAT, AI features, and additional modules you may wish to use. User seats are required.