Symbiant System White Logo - Risk, Audit and Compliance Management Software

Customer Success Stories

From Spreadsheets to Smart Risk Management: ALD Automotive's Journey with Symbiant's Easy-to-Use, Agile GRC, Risk and Audit Management Software

Discover how ALD Automotive replaced costly, inefficient tools with Symbiant’s agile and user-friendly GRC platform—streamlining processes, improving reporting, and engaging teams across the first and second lines of defence.

From only £100 per module/month for unlimited users*

ALD Automotive replaced spreadsheets with Symbiant's agile, intuitive, and easy-to-use GRC, Risk Management and Audit Management Software, improving oversight and simplifying reporting.

Take control of your compliance and risk processes

Move beyond spreadsheets and disconnected systems with a flexible platform that centralises your data, tracks actions, and gives you clear visibility across your organisation.

Book a Demo

Client Overview:

ALD Automotive is a global vehicle leasing, fleet management, and mobility solutions provider serving businesses and organisations across multiple international markets. Operating within a highly regulated environment, the organisation requires effective governance, risk management, incident oversight, and auditability to support operational resilience and decision-making.

By implementing Symbiant’s award-winning, highly trusted and agile Risk Management and Audit Software, ALD Automotive modernised its risk management framework, replacing spreadsheets and legacy systems with a connected, fully customisable and user-friendly platform that fits their budget.

Primary Industry Type:

Automotive Finance / Fleet Management / Mobility Services

Headquarters:

Rueil-Malmaison, France | Bristol, United Kingdom

ALD Automotive Chooses Symbiant’s Risk and Audit Management Software

For many organisations, risk management evolves over time into a patchwork of spreadsheets, disconnected systems, manual reporting processes, and expensive software that fails to meet operational requirements.

This was the challenge facing ALD Automotive.

The organisation needed a solution capable of engaging both first and second line teams, improving reporting, strengthening auditability, and reducing reliance on manual processes without introducing additional complexity.

By implementing Symbiant’s connected Risk and Audit Management Software, ALD Automotive gained a flexible, user-friendly platform that streamlined risk management, controls management, action tracking, incident reporting, and governance oversight.

The Challenge

Before implementing Symbiant, ALD Automotive faced several common challenges associated with legacy risk management approaches.

The organisation was using a combination of spreadsheets and an existing risk system that lacked the functionality, visibility, and auditability required to effectively manage risks and incidents.

As ALD Automotive explained:

“The previous risk system did not keep an audit trail of changes so it was impossible to stay aware of changing risks/incidents.”

More importantly, the system failed to provide the governance and accountability required for effective risk management.

“The previous risk system did not keep an audit trail of changes so it was impossible to stay aware of changing risks/incidents.”

At the same time, risk actions were being tracked through spreadsheets.

“We used excel sheets to track risk actions – this was very difficult to use/keep up to date. The reporting was manual, inefficient and error prone.”

The result was fragmented processes, duplicated effort, inefficient reporting, and limited visibility across the organisation.

Why ALD Automotive Chose Symbiant

One of the strongest themes throughout ALD Automotive’s feedback was usability.

Risk management software is only effective when people actually use it.

ALD Automotive highlighted how Symbiant enabled them to engage first line teams directly in the risk process without sacrificing governance or control.

“The Symbiant system is very well designed and user friendly. We were able to roll the system out to 1LOD and engage our colleagues in the risk process without compromising on the control or auditability of risk data.”

This is a critical outcome for many organisations. Rather than risk management being owned by a small number of specialists, Symbiant enabled wider participation while maintaining appropriate controls, permissions, and oversight.

The organisation also praised Symbiant’s flexibility and collaborative approach.

“The Symbiant team were very helpful & collaborative when adapting the system to meet our specific needs.”

Unlike rigid off-the-shelf solutions, Symbiant worked alongside ALD Automotive to ensure the platform aligned with their governance processes and operational requirements.

 

Risk, Controls, Actions, Reviews and Incident Management in One Connected Platform

ALD Automotive implemented multiple Symbiant modules across their risk management framework.

The organisation highlighted how the platform streamlined risk management activities while supporting both first and second line teams.

“We started using Symbiant in 2021, we used risk, controls, action tracking, reviews, incidents.”

The Action Tracking functionality was particularly valuable.

“The action tracking capability was excellent. Our 1LOD teams could add progress updates but not amend any action details.”

This created a clear separation of responsibilities while maintaining accountability and visibility.

At the same time, second line teams gained rapid access to management information and reporting.

“Our 2LOD teams could filter on & download the reports they needed.”

Incident management also became significantly easier for operational teams.

“The incident management module made it very easy for 1LOD to report an incident. The format was very user friendly.”

ALD Automotive also highlighted how Symbiant’s configurable permissions ensured appropriate governance controls remained in place.

“We also had fields only visible for the 2LOD teams.”

The Results

Following implementation, ALD Automotive successfully replaced spreadsheets, reduced the number of systems in use, eliminated duplication, and significantly improved reporting efficiency.

[Symbiant GRC, Risk Management and Audit Software] streamlined the process, reduced the number of tools in use and manual excel/word forms and duplication.

Reporting also became substantially easier.

”Reporting is quick and easy – reports can be tailored to meet your design needs.”

For many organisations, reporting remains one of the most time-consuming aspects of risk management.

By centralising risks, controls, incidents, actions, and reviews within one connected platform, ALD Automotive gained faster access to meaningful management information while reducing manual administration.

How ALD Automotive Streamlines Risk Management and Reporting with Symbiant

By replacing a complex, costly system and manual spreadsheets with Symbiant, ALD Automotive created a single, easy-to-use platform that connects risks, controls, incidents, and action tracking—delivering streamlined processes and clearer, audit-ready reporting.

Read the case Study
Stafford Railway Building Society uses Symbiant to enhance compliance and governance

How ALD Automotive Streamlined Risk, Controls, Action Tracking, Reviews, and Incident Management with Symbiant’s User-Friendly GRC and Audit Management Software

 

Risk Register Module

Provides a centralised repository for identifying, assessing, monitoring, and reporting risks across the organisation.

Risk Controls and Policies Module

Helps organisations manage controls, policies, reviews, and compliance activities within a connected governance framework.

Risk Incident Reporter Module

Captures incidents and links them directly to risks, controls, actions, and reviews for greater organisational visibility.

Audit Action Tracker Module

Provides visibility and accountability across audit findings, recommendations, and remediation activities.

Moving Beyond Spreadsheets with Symbiant

ALD Automotive’s experience demonstrates why so many organisations are moving away from spreadsheets and disconnected systems.

Without audit trails, workflows, ownership, accountability, permissions, and reporting capabilities, spreadsheets create unnecessary risk and operational inefficiency.

Symbiant provides a connected, agile, and highly configurable platform that helps organisations replace manual processes with structured governance, stronger oversight, and better decision-making.

Ready to Replace Spreadsheets and Simplify Risk Management?

Whether you’re managing risks through spreadsheets, struggling with legacy systems, or looking to improve engagement across the first and second lines of defence, Symbiant can help.

Discover how a connected Risk and Audit Management platform can improve visibility, strengthen governance, and reduce administrative burden across your organisation.

Speak to Our Experts
Stafford Railway Building Society uses Symbiant to enhance compliance and governance
Stay ahead of emerging risks with Symbiant’s Continuous Risk Monitoring Software — automate tracking, enhance compliance, and build resilience in one platform.

Built for Organisations of All Sizes

From growing teams replacing spreadsheets to large enterprises managing complex governance and risk processes, Symbiant provides flexible, scalable, and affordable GRC and Audit Management Software tailored to your organisation’s needs.

Organisations By Size
Symbiant's UK GRC, Risk Management and Audit Management Software helping organisations strengthen governance, compliance and operational resilience.

GRC Software Trusted Across Multiple Industries

Trusted by financial services organisations, charities, housing associations, insurers, government bodies, and enterprise teams looking for flexible, connected, and affordable GRC and Audit Management Software.

By Industry
Discover how Objective-Based Risk Management improves strategic decision-making by linking risks directly to business objectives, controls, incidents, and operational resilience.

Customer Case Studies Across Risk, Audit and Compliance

Discover how organisations use Symbiant to improve visibility, strengthen oversight, replace fragmented processes, and modernise governance, risk, compliance, and audit management with one connected platform.

Case Studies

Pricing Disclaimer

* Modules are charged at a standard monthly fee, not on a per-user basis. All users can access each module at any required level. Please note that costs exclude VAT, AI features, and additional modules you may wish to use. User seats are required.