Client Overview:
Arrow Global is a leading European asset management and servicing organisation specialising in credit, lending, and real estate solutions across multiple international markets. Operating within the highly regulated financial services sector, the organisation manages complex operational, compliance, and governance processes where effective audit oversight and action tracking are essential.
To help streamline audit management activities and improve accountability across recommendations and actions, Arrow Global selected Symbiant’s Audit Management Software to replace spreadsheet-based tracking with a more connected, workflow-driven approach.
Primary Industry Type:
Financial Services / Asset Management / Credit & Real Estate Servicing
Headquarters:
Manchester, United Kingdom
Arrow Global Chooses Symbiant Audit Management Software
As organisations grow, managing audit recommendations and action tracking through spreadsheets can quickly become inefficient and difficult to maintain. Manual tracking processes often reduce visibility, slow down reporting, and make it harder to ensure ownership and accountability across teams.
Arrow Global required a more efficient and structured approach capable of simplifying audit tracking while improving action management across the business.
By implementing Symbiant’s award-winning, highly trusted Audit Management Software, Arrow Global gained a workflow-driven platform designed to centralise audit actions, strengthen accountability, and streamline audit management activities.
The Challenge
Before implementing Symbiant, Arrow Global faced several common challenges associated with spreadsheet-based audit tracking processes.
The organisation required a solution capable of:
- Replacing spreadsheet-based audit tracking
- Improving ownership of audit actions
- Simplifying audit workflows
- Increasing visibility over recommendation progress
- Improving reporting efficiency
- Streamlining audit management processes
- Supporting more structured action completion
Manual processes created unnecessary administration and limited the efficiency of audit action management activities.
Why Arrow Global Chose Symbiant
One of the biggest advantages highlighted by Arrow Global was the move away from manual spreadsheets towards a more connected and workflow-driven audit management approach.
“Symbiant have made life much easier for us, the workflow-based software is a massive leap away from spreadsheet-based action tracking and really helps drive action ownership and completion.”
By centralising audit tracking activities within one connected platform, Arrow Global was able to improve visibility across audit actions while helping drive stronger accountability and more efficient completion of recommendations.
The workflow-driven structure of the platform also helped simplify day-to-day audit management processes, reducing administrative burden while creating a more scalable approach to tracking actions and recommendations across the organisation
Symbiant Modules Supporting Arrow Global – Solution Reviews
Audit Management Solution
★★★★☆ Rated 4/5
Helping organisations centralise audit activities, improve action ownership, and simplify audit recommendation tracking.
Audit Modules
★★★★☆ Rated 4/5
Provides visibility and accountability across audit recommendations and action tracking activities.
★★★★☆ Rated 4/5
Centralises audit documentation, evidence, planning, and reporting into one connected environment.
★★★★☆ Rated 4/5
Supports structured audit assessments and information gathering activities.
Key Outcomes
Following implementation, Arrow Global achieved:
Workflow-Driven Audit Management Designed Around Your Organisation
Symbiant’s Audit Management Software helps organisations move beyond disconnected spreadsheets and manual tracking processes by creating connected, workflow-driven audit management capabilities.
From audit recommendations and action tracking to assessments, reporting, and audit documentation, Symbiant provides flexible audit management functionality designed around the way teams actually work.
