Client Overview:
Emerson is a global technology, software, and engineering organisation providing innovative solutions across industrial, commercial, and critical infrastructure sectors. Operating internationally across multiple regions and time zones, Emerson manages complex projects involving change management, acquisitions, customer delivery, and new product development.
To support collaboration and strengthen risk oversight across global initiatives, Emerson selected Symbiant’s award-winning Risk Management Software to help automate risk processes, improve stakeholder participation, and streamline online risk workshops across distributed teams.
Primary Industry Type:
Industrial Technology / Engineering / Industrial Automation
Headquarters:
St. Louis, Missouri, United States
Emerson Chooses Symbiant Risk Management Software
Managing risk across global organisations can become increasingly challenging when teams, stakeholders, and projects operate across different locations and time zones. Traditional risk workshops and manual coordination processes can slow down decision-making, reduce participation, and create inefficiencies across complex projects.
Emerson required a more collaborative and scalable approach capable of supporting risk management across a wide range of business initiatives, including change management, acquisitions, customer projects, and new product development.
By implementing Symbiant’s Risk Management Software, Emerson gained a connected platform designed to streamline collaboration, automate risk processes, and improve stakeholder participation across global operations.
The Challenge
Before implementing Symbiant, Emerson needed a more efficient way to coordinate risk management activities across globally distributed teams.
The organisation required a solution capable of:
- Supporting global collaboration across time zones
- Improving stakeholder participation in risk activities
- Automating risk management processes
- Simplifying online risk workshops
- Supporting complex project and change management initiatives
- Improving efficiency across global projects
- Creating a scalable and collaborative approach to risk management
Coordinating traditional meetings across multiple regions and time zones created operational challenges that impacted efficiency and stakeholder engagement.
Why Emerson Chose Symbiant’s Award-Winning Risk Management Software
For Emerson, one of the most important benefits was Symbiant’s ability to support collaborative online risk management activities across geographically distributed teams.
”We use Symbiant to help us identify, assess and treat risks for a wide variety of business initiatives including change management, acquisitions, new product development and customer projects.”
For Emerson, one of the most significant advantages of Symbiant was the ability to support global collaboration across geographically distributed teams and stakeholders. Coordinating traditional risk workshops across multiple regions and time zones can often create delays, reduce participation, and make it difficult to gather timely input from key stakeholders.
Symbiant’s collaborative online Risk Management platform helped Emerson overcome these operational challenges by enabling stakeholders to participate in risk activities more efficiently, regardless of location.
“The Risk Suite provides us with a way to automate our risk management process, we operate globally and it is difficult to arrange meetings to suit several time zones, Symbiant’s on-line, highly collaborative software overcomes this issue and allows us to get input from a wide range of stakeholders in a very rapid and simple way.”
By removing the dependency on coordinating physical meetings and manual processes, Emerson was able to gather broader participation across projects, accelerate risk identification and assessment activities, and improve collaboration across global initiatives. This not only streamlined operational workflows, but also supported more informed decision-making and more successful project execution across change management, acquisitions, customer projects, and new product development initiatives.
Emerson also highlighted the value of broad stakeholder participation within Symbiant’s online Risk Workshops, particularly across complex global initiatives where collaboration and visibility are critical.
“Having such wide participation in our Symbiant online risk workshops, is a cost effective and efficient way and has allowed us to execute our projects more successfully“
By enabling participation from teams across different regions, departments, and time zones, Emerson was able to improve collaboration while reducing the operational challenges often associated with traditional workshop coordination. The ability to rapidly gather input from a wide range of stakeholders helped strengthen risk visibility, improve decision-making, and support more efficient project delivery across business initiatives.
The organisation also highlighted the support and guidance provided throughout the experience:
“Excellent support and guidance from Symbiant to date. Not yet using the system to its full potential but so far very happy.”
Symbiant Modules Supporting Emerson
Solution Reviews
Risk Management Solution
★★★★★ Rated 5/5
Helping organisations improve global collaboration, automate risk processes, strengthen visibility, and support more efficient project execution.
Risk Modules
★★★★★ Rated 5/5
Supports structured risk identification, assessment, and monitoring activities within one connected platform.
★★★★★ Rated 5/5
Provides collaborative online risk workshops that support stakeholder participation across multiple locations and time zones.
★★★★★ Rated 5/5
Supports governance, controls, and accountability management activities.
★★★★★ Rated 5/5
Provides a central repository for incident reporting and management.
★★★★★ Rated 5/5
Supports structured assessments and evidence gathering activities.
Key Outcomes
Following implementation, Emerson achieved:
Supporting Global Risk Management Through Collaboration
For organisations operating internationally, effective risk management depends on visibility, participation, and the ability to collaborate efficiently across distributed teams.
Symbiant’s online Risk Management platform enables organisations to centralise risks, automate workflows, improve reporting, and support collaborative risk workshops regardless of geographical location.
