Client Overview:
One Acre Fund is a high-growth non-profit social enterprise that supplies millions of smallholder farmers in sub-Saharan Africa with asset-based agricultural financing, micro-rewards, and climate-smart training. Managing an end-to-end supply chain, from seed procurement to local delivery and market brokerage, the organisation operates in highly volatile regulatory and environmental ecosystems.
Primary Industry Type:
Non-Profit Organization | Social Enterprise & Agricultural Microfinancing
Headquarters:
Global Operations HQ: Kakamega, Kenya
UK Registered Office: One Acre UK Limited, London, United Kingdom
For growing organisations, managing audits across disconnected spreadsheets, emails, and manual follow-up processes can quickly become difficult to maintain.
For One Acre Fund, the lack of a centralised audit management system was creating frustration across both internal audit teams and wider stakeholders. Audit follow-up processes were fragmented, visibility was limited, and maintaining oversight across actions and improvements was becoming increasingly inefficient.
The organisation needed a practical, flexible, and affordable Audit Management Software solution that could centralise audit activity while remaining easy to use for teams across the business.
That is where Symbiant’s award-winning, highly trusted and agile GRC software helped.
The Challenge: Fragmented Audit Follow-Up and No Single Source of Truth
Before implementing Symbiant, One Acre Fund lacked a unified platform for managing audit follow-up activities.
Without a connected audit management environment, teams faced challenges including:
- Fragmented audit tracking processes
- Limited visibility across audit actions and progress
- Difficulty maintaining oversight of remedial actions
- Inefficient follow-up workflows
- Frustration across both audit teams and internal stakeholders
- Manual administration and disconnected information
The organisation wanted a solution that could centralise audit information into a Single Source of Truth (SSOT), helping teams work more efficiently while improving accountability and visibility.
Why Symbiant Works Well for Charities and Non-Profit Organisations
For charities, NGOs, and non-profit organisations, balancing governance, accountability, audit oversight, and operational efficiency while managing limited budgets can be challenging.
Symbiant’s flexible and affordable modular platform makes it an ideal solution for organisations that need strong audit, risk, and compliance oversight without the complexity and cost often associated with traditional enterprise platforms.
With configurable modules, automated workflows, centralised reporting, and a Single Source of Truth approach, Symbiant helps charities and non-profit organisations improve visibility, strengthen accountability, and simplify audit and governance processes across the organisation.
Explore our dedicated Charity and Non-Profit Governance, Risk and Audit Management Software page to learn more about how Symbiant supports mission-driven organisations.
The Solution: Symbiant Audit Management Software
One Acre Fund implemented Symbiant’s modular Audit Management Software solution to streamline and centralise audit management processes across the organisation.
The implementation included:
- Audit Working Papers Software
- Audit Action Tracker Software
- Questionnaires, Surveys and Assessments Software
Together, these modules helped create a connected audit management ecosystem that improved oversight, simplified follow-up processes, and reduced reliance on fragmented manual methods.
Symbiant’s flexible modular approach allowed One Acre Fund to implement a solution tailored to its operational requirements while maintaining simplicity and affordability.
Audit Working Papers Software
Symbiant’s Audit Working Papers Software provided a central electronic repository for audit information, helping auditors plan, manage, and execute audits more efficiently.
The module supports:
- Centralised audit documentation
- Audit planning and scheduling
- Assignment management
- Linked risks, controls, and incidents
- One-click audit reporting
- Improved audit visibility and accountability
Audit Action Tracker Software
The Audit Action Tracker Software enabled One Acre Fund to improve ownership and tracking of audit actions and remedial activities.
Key benefits included:
- Centralised audit action tracking
- Automated reminder notifications
- Improved accountability
- Faster follow-up processes
- Enhanced visibility of overdue actions
- Better oversight for management teams
Questionnaires, Surveys and Assessments Software
The Assessments Module helped support structured audit testing and evidence gathering through dynamic questionnaires and automated workflows.
The module enabled:
- Flexible audit assessments
- Dynamic and adaptive questionnaires
- Automated follow-up workflows
- Improved consistency across audit reviews
- Enhanced evidence collection
The Outcome: Centralised Visibility, Faster Improvements, and Outstanding Value
By implementing Symbiant’s Audit Management Software, One Acre Fund successfully replaced fragmented audit follow-up processes with a connected, centralised solution.
The organisation gained:
- A Single Source of Truth for audit management
- Improved audit visibility and oversight
- Faster follow-up and action resolution
- Reduced manual administration
- Greater collaboration across teams
- A scalable and cost-effective audit management platform
The flexibility and responsiveness of the Symbiant team also played an important role in the project’s success, allowing suggested improvements to be implemented quickly.
”The lack of a single source of truth system for audit follow-up was frustrating our team and our internal clients.
Symbiant provided a simple inexpensive solution to our problems. Further when we contacted the Symbiant team about improvements they were very receptive and made some of our suggested improvements happen very quickly. The simplicity and value for money of Symbiant is excellent and perfect for an organisation of our size and maturity.”
One Acre Fund Reviews Symbiant’s Audit Management Software
Customer Satisfaction Ratings
One Acre Fund rated Symbiant’s Audit Management Software highly across both the overall platform experience and the individual audit management modules implemented within the organisation.
★★★★★ 5/5 Rated Audit Management Software Solution
One Acre Fund highlighted the platform’s simplicity, affordability, responsiveness, and ability to provide a Single Source of Truth for audit follow-up and action tracking.
Audit Module Ratings
★★★★★ 5/5 Rating
Improved audit action ownership, accountability, visibility, and follow-up management through automated reminders and centralised tracking.
★★★★★ 5/5 Rating
Enabled centralised audit documentation, improved audit planning, streamlined reporting, and stronger oversight across audit activities.
★★★★★ 5/5 Rating
Supported structured audit testing, dynamic assessments, evidence gathering, and more efficient audit workflows.
Why Organisations Choose Symbiant Audit Management Software
Organisations choose Symbiant because it provides:
Flexible and modular audit management functionality
Centralised audit oversight
Automated audit workflows and reminders
Connected audit, risk, and compliance processes
Strong value for money
Simple and intuitive user experience
Scalable audit management capabilities without unnecessary complexity
