Client Overview:
The Institute of Chartered Accountants in England and Wales (ICAEW) is one of the world’s leading professional membership organisations, supporting chartered accountants and promoting the highest standards of professional practice, ethics, and governance.
With members and students operating across the globe, ICAEW plays a significant role in supporting businesses, public sector organisations, and economies through professional education, thought leadership, and technical expertise.
To support its governance, risk management, and assurance activities, ICAEW selected Symbiant’s award-winning, highly trusted and agile Risk management and Audit Software, recognising its simplicity, flexibility, and extensive reporting capabilities.
Primary Industry Type:
Professional Membership Organisation / Accounting & Finance / Professional Services
Headquarters:
London, United Kingdom
ICAEW Trusts Symbiant’s Risk and Audit Management Software
For professional membership bodies and regulatory organisations, maintaining effective oversight of risks, controls, incidents, assessments, and audit activities requires a solution that is both powerful and easy to use.
The Institute of Chartered Accountants in England and Wales (ICAEW) required a platform capable of supporting both Risk Management and Internal Audit activities while providing the flexibility and reporting functionality needed to support informed decision-making.
By implementing Symbiant’s Risk and Audit Management Software, ICAEW gained a connected solution designed to simplify governance processes, improve visibility, and provide powerful reporting capabilities across risk and audit functions.
The Challenge
Organisations responsible for setting professional standards and supporting large member communities require clear visibility across governance, risk, and assurance activities.
ICAEW needed a solution capable of:
- Supporting both Risk Management and Internal Audit functions
- Delivering extensive reporting and management information
- Providing flexibility to adapt to organisational requirements
- Simplifying day-to-day administration
- Encouraging user adoption through intuitive design
- Creating a connected view across governance activities
- Supporting informed decision-making through better visibility
As governance requirements evolve, organisations need systems that are powerful enough to manage complexity while remaining accessible for users.
Why ICAEW Chose Symbiant
One of the strongest themes highlighted by ICAEW was the balance Symbiant achieves between simplicity and capability.
“We are very impressed with Symbiant. Its simplicity and ease of use aligned with its flexibility and extensive reporting capabilities make it a very useful tool.”
Many governance platforms force organisations to choose between ease of use and advanced functionality. ICAEW found that Symbiant successfully delivers both.
The organisation specifically highlighted three areas that differentiated the platform:
Simplicity and Ease of Use
User adoption is often one of the biggest challenges associated with governance, risk, and audit software. ICAEW recognised Symbiant’s intuitive design and straightforward user experience, making it easier for teams to engage with governance processes.
Flexibility
Every organisation manages governance, risk, and audit activities differently. ICAEW valued the flexibility of the platform, allowing it to adapt to organisational requirements rather than forcing users into rigid workflows.
Extensive Reporting Capabilities
Visibility is critical to effective governance. ICAEW highlighted Symbiant’s reporting capabilities, enabling users to access meaningful insights and management information to support decision-making and oversight.
Together, these qualities helped create a solution that is both practical for day-to-day users and powerful enough to support organisational governance requirements.
Symbiant Modules Supporting Innovation Group – Solution Reviews
Risk Management Solution
★★★★★ Rated 5/5
Providing visibility, accountability, and control across organisational risks, controls, incidents, and assessments.
Audit Management Solution
★★★★★ Rated 5/5
Helping organisations manage audit planning, working papers, findings, recommendations, and follow-up activities within one connected platform.
★★★★★ Rated 5/5
Provides a centralised repository for identifying, assessing, monitoring, and reporting risks across the organisation.
★★★★★ Rated 5/5
Enables collaborative risk identification, assessment, treatment, and monitoring through structured online workshops.
★★★★★ Rated 5/5
Helps organisations manage controls, policies, reviews, and compliance activities within a connected governance framework.
★★★★★ Rated 5/5
Captures incidents and links them directly to risks, controls, actions, and reviews for greater organisational visibility.
★★★★★ Rated 5/5
Supports dynamic assessments, questionnaires, and information gathering activities through configurable workflows and reporting.
Audit Modules
★★★★★ Rated 5/5
Provides visibility and accountability across audit findings, recommendations, and remediation activities.
★★★★★ Rated 5/5
Centralises audit documentation, planning, evidence, and reporting into one connected audit environment.
★★★★★ Rated 5/5
Supports structured audit assessments and information gathering activities.
Key Outcomes
Following implementation, ICAEW benefited from:
Risk and Audit Management Software Built Around Simplicity, Flexibility and Insight
Symbiant’s Risk and Audit Management Software helps organisations create a connected approach to governance, risk, compliance, and assurance.
By linking risks, controls, incidents, assessments, audits, findings, and actions within a single source of truth, organisations gain greater visibility, stronger accountability, and more meaningful reporting without the complexity often associated with traditional enterprise platforms.
